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    Applications Systems Support Specialist I - Fresno, United States - Educational Employees Credit Union

    Educational Employees Credit Union
    Educational Employees Credit Union Fresno, United States

    3 weeks ago

    Default job background
    Description
    Applications Systems Support Specialist I

    3488 W Shaw Ave, Fresno, CA 93711, USA

    Req #1053
    Monday, April 22, 2024
    Full-time
    Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. EECU promotes a positive work environment while providing outstanding member service. EECU offers a competitive benefits package, including employer contribution of 6% to 401k.

    Successful candidates for the Applications Systems Support Specialist will have knowledge of data processing and software applications. They will possess good communication and troubleshooting skills.

    This position processes daily schedules for the core banking system and provides end-user support.

    Responsibilities include:
    Manage daily processing for the Core Banking System
    Provide 1st level technical support to end-users
    Escalate to 2nd and 3rd level support based on knowledge/experience.
    Procedure writing
    Application testing

    Requirements include:
    Knowledge of computer hardware, software and equipment as well as the ability to diagnose problems
    Must be detail oriented
    The ability to handle multiple tasks and priorities
    Be a self-starter as well as a problem solver
    Team oriented
    Requires flexibility to work varying schedules and a rotating shift
    High School Diploma required, but Associate's Degree preferred

    #J-18808-Ljbffr
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