- Greet clients and their pets with a warm and friendly demeanor
- Schedule appointments and manage the clinic's appointment calendar (we use Cornerstone)
- Answer phone calls, emails, and other inquiries promptly and professionally
- Collect and update patient information, including medical history and insurance details
- Assist with checkin and checkout procedures, ensuring accurate billing and payment processing
- Maintain cleanliness and organization of the reception area
- Coordinate with veterinary technicians and doctors to ensure smooth patient flow
- Provide basic information on veterinary services, procedures, and products
- Previous experience working in a veterinary clinic or animal care facility is preferred, however we are willing to train the right candidate
- Strong organizational skills with the ability to multitask in a fastpaced environment
- Excellent communication skills, both verbal and written
- Proficiency in computer systems and software applications
- Ability to handle difficult situations with empathy and professionalism
- Attention to detail and accuracy in data entry
- Comprehensive medical, dental, and vision insurance
- 401(k) matching
- Generous holidays and paid time off
- Career development programs
- Robust health and wellness initiatives
- Employee referral bonus programs and much more
- Comprehensive medical, dental, and vision insurance
- 401(k) matching
- Generous holidays and paid time off
- Career development programs
- Robust health and wellness initiatives
- Employee referral bonus programs and much more
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Customer Service Representative - Lewiston, United States - Amerivet Services LLC
Description
Lewiston Veterinary Clinic in partnership with Amerivet is seeking a dedicated and compassionate Veterinary Receptionist to join our team.As a Veterinary Receptionist, you will play a crucial role in providing exceptional customer service and support to our clients and their beloved pets.
We are a mixed animal practice that sees cats, dogs, and large animals including cows and small ruminants. This is a full-time, in-person, position with no weekends or holidays required.Duties:
This commitment is reflected in the comprehensive range of benefits we offer, including:
AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community.
Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.
If you are passionate about providing exceptional care to animals and their owners, we would love to hear from you.
At AmeriVet, your well-being, your loved ones, and your future are our top priorities.
This commitment is reflected in the comprehensive range of benefits we offer, including:
AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community.
Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.
