- System Configuration and Optimization: You will configure and optimize software applications to meet specific client requirements, ensuring seamless functionality and user experience.
- Troubleshooting and Problem Resolution: Act as a first responder to system issues, adeptly identifying problems and implementing effective solutions to minimize downtime and enhance system reliability.
- Quality Assurance: Rigorously test and validate configurations, guaranteeing that every solution adheres to high standards and client specifications before going live.
- Collaboration and Support: Provide essential support to both clients and team members, sharing your technical expertise and contributing to a collaborative work environment.
- Documentation and Process Improvement: Develop and maintain comprehensive documentation for system configurations and contribute to the continuous improvement of internal processes to enhance productivity and effectiveness.
- Educational Background: High School Diploma or equivalent; further education or certifications in technology or STEM-related fields is a plus.
- Technical Expertise: Proficiency in MS Office Suite and a solid understanding of networking principles are essential. Experience with software development is highly desirable.
- Problem-Solving Skills: You are a critical thinker capable of complex problem-solving under tight deadlines, delivering innovative solutions and continuously improving our processes.
- Communication Abilities: Exceptional communication skills, with the capacity to clearly convey complex information to non-technical stakeholders and collaborate effectively across diverse teams.
- Adaptability and Learning: You are eager to learn and adapt in a rapidly evolving tech landscape, using your knowledge to drive forward our mission of delivering top-tier digital solutions.
- Attention to Detail: With a keen eye for detail, you ensure all configurations are executed perfectly, aligning closely with client needs and project goals.
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Configuration Specialist - Peoria, United States - IGX Solutions
Description
Job Description
Job Description
What We're Looking For
Agate Software is on the lookout for a proactive and versatile Configuration Specialist who thrives in dynamic, fast-paced environments. As a vital part of our Operations team, you will play a key role in shaping the digital experiences of our clients, ensuring our software solutions are not only functional but also transformative. We seek a problem-solver, a technical wizard who is driven by the challenge of meeting diverse client needs and delivering high-quality outcomes.
What You'll Do
What You'll Bring
Join us at Agate Software, where you can be part of a team that values innovation, efficiency, and impactful work. If you're ready to make a significant difference in the digital world and grow your career in an inspiring and challenging environment, apply today to become our next Configuration Specialist.
Notices to Applicants:
Agate Software, Inc., is an Equal Opportunity Employer
Agate is a participant in E-Verify:
Know Your Rights: Workplace Discrimination Is Illegal: Know Your Rights: Workplace Discrimination is Illegal )
Employee Rights under FMLA )- )
Polygraph Protection Act: Employee Rights - Polygraph Protection Act employee rights ) -
