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Account Manager
3 weeks ago
Jonathan Massari - State Farm Agent Maple Glen, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversatio ...
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Manager of Financial Accounting
3 weeks ago
Phoenix Innovations Fort Montgomery, United StatesMy client is a family-owned company with approximately 80 employees. We are a recognized partner for the development and construction of innovative, high-quality and perfected operating equipment for use in the electronics industry. As one of the market leaders in this segment, t ...
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Enterprise Account Manager
2 weeks ago
SBF Search, LLC Norristown, United StatesCompetitive compensation includes a salary in the range of $80,000-$95,000, plus uncapped performance-based incentive program with high earnings potential. · **Primary Responsibilities**: · - Evaluate available lead sources to find potential target accounts. · - Develop target pr ...
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Financial and Accounting Management
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Skyline Innovations Flourtown, United StatesThe LebensWerkstatt für Menschen mit Behinderung e.V. is the leading social enterprise for adults with intellectual disabilities in the Heilbronn-Franken region. With over 1,900 employees at eight locations from Heilbronn to Crailsheim, we are active in the areas of work, support ...
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Account Manager
3 weeks ago
AVI-SPL Trooper, United States: · **WHO WE ARE** · AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which ...
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Account Operations Manager
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EverDriven Technologies LLC Dresher, United States**EverDriven** is a rapidly growing, tech-enabled transportation management company, serving some of the most vulnerable children in our community. We exist to ensure that children with special needs receive safe, efficient, and cost · - effective transportation to and from schoo ...
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Account Manager
2 weeks ago
EmpireCovers Jenkintown, United States**Role Description**: As Account Manager, you will play a pivotal role in overseeing our operations across various online marketplaces and retail sales channels. This role reports to the Director of Marketing and is our direct link with both the marketplace and retail sales chann ...
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Account Manager
1 week ago
EmpireCovers Jenkintown, United States**Role Description**: As Account Manager, you will play a pivotal role in overseeing our operations across various online marketplaces and retail sales channels. This role reports to the Director of Marketing and is our direct link with both the marketplace and retail sales chann ...
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Account Manager
2 weeks ago
G&B Amusements Warminster, United StatesG&B Amusements is a full-service Amusement Vending company with immediate openings in the Warminster area. · We are currently seeking Account Managers to service existing and new accounts in Warminster. · Primary job duties include: Warminster Route Management for retail establis ...
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Accounts Receivable Manager
5 days ago
Asplundh Tree Expert, LLC - 010 Willow Grove, United States**Accounts Receivable Manager** · **Job Type**: Exempt · **Pay**: Salary · **Benefits**: · - Benefits Available and vary per position and location. · **Are you a real go-getter looking for an amazing opportunity with a nationwide full-service-utility contractor offering competiti ...
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Account Manager
1 week ago
Creative Benefits, Inc. Newtown Square, United States**Internal Title**: Senior Account Manager · **Department**: Account Management · **Reports to**: Director of Account Management · **FLSA Status**: Exempt · **Employment Type**: Regular, Full-Time · In the words of our President, we are "characters through and through" and that i ...
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Account Manager
3 weeks ago
RoadSafe Traffic Systems, Inc. Philadelphia, United States**Position Summary**: · The Account Manager is responsible for existing key customer accounts and development of new customers in a given territory. The Account Manager must build and maintain a strong relationship with the customer. They will be the lead point of contact for all ...
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Account Manager
1 week ago
Clutch Group, Inc. Philadelphia, United States**Title**:Account Manager · **Location**:Philadelphia, PA · **Salary**:upto $120k · **Hybrid**:2 days · Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow. · We care, we're honest, and we ...
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Account Manager
2 weeks ago
Intralox Philadelphia, United StatesIntralox, L.L.C. has an opening for an Account Manager on the Bakery & Snack team. As a member of this team, the qualified individual will be responsible for calling on accounts at the plant level and assist in the development and implementation of strategies for business develop ...
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Account Manager
3 weeks ago
Eastern Lift Truck Co. Maple Shade, United StatesEastern Lift Truck Co. · Account Manager (Outside Sales) · Currently, we are seeking an Account Manager to support our Queenstown, MD branch location to support territories in Southern New Jersey, Northern Delaware, and Eastern Pennsylvania. We offer tremendous opportunity for gr ...
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Account Project Manager
1 week ago
ConnectUs Corp King of Prussia, United States: · We are seeking a dedicated **Account Project Manager** to oversee client projects, ensuring high-quality delivery that meets both client expectations and our business objectives. This role is ideal for a detail-oriented professional who thrives in a dynamic, fast-paced, clien ...
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Account Manager
2 weeks ago
Jim Little - State Farm Agent Media, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversatio ...
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Internal Account Manager
1 week ago
Quest Diagnostics Collegeville, United StatesOverview: · We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far-reaching consequences, and require sensitivity, tact and a clear dedication ...
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Accounting Manager
1 week ago
brightview Blue Bell, United StatesPosition at BrightView Landscape Development · Looking for an opportunity where success comes naturally? Then you may have found your crew. We're looking for an · Accounting Manager · to join our team. · Here's what you'd do: · The Accounting Manager will have responsibility fo ...
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Account Manager
1 week ago
Amanda Chen - State Farm Agent Yardley, United States**Position Overview**: · State Farm Insurance Agent located in Yardley, PA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Amanda Chen - State Farm Agent, you will build and develop customer relationships within the communi ...
Enterprise Account Manager - Blue Bell, United States - ICON Clinical Research
Description
At ICON, it is our people who set us apart.Our diverse teams enable us to be better partners to our customers and help us fulfill our mission to advance and improve patients' lives.
Our 'Own It' culture is driven by our four key values that bring us together as individuals and set us apart as an organization: Accountability, Delivery, Collaboration, Partnership, and Integrity.
We aspire to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touchpoint.
In short, we aim to be the partner of choice in drug development. This is our vision. It propels us forward. And we seek talented individuals who share it. If you are as driven as we are, consider joining us.You will work in a dynamic and supportive environment, alongside the brightest, and friendliest people in the sector, contributing to shaping an industry.
The roleWe are currently seeking an Enterprise Account Manager to join our diverse and dynamic team.
As an Enterprise Account Manager, you will manage the relationship post-sale with platform subscription customers, overseeing onboarding and implementation through delivery and renewal.
This role leads the customer lifecycle post-sale to maximize customers' experience with our products and services, ensure product adoption and usage within the organization, and liaise with the product team to represent the voice of the customer through a deep understanding of their needs and the business case for the partnership.
Your scope includes Human First products (business as usual) and joint offerings combining Human First and Mapi Research Trust products and services.
You will be the main point of contact for the relationship, defining partnership goals and metrics, conducting regular customer check-ins and meetings, and leading business reviews on the progress of our partnership.
You will also work with Business Development to close renewals and support upsells when warranted.What you will be doing
Develop content and storyline for customer business reviews and lead the meetings to report on partnership progress.
Keep track of customer needs, goals, and questions to be able to effectively deliver answers and support throughout the partnership.
Develop deep relationships with day-to-day stakeholders to gain trust as an advisor for our products and services within their organization.
Create and templatize customer-facing materials as needed to support the post-sale process.
Work with Customer Delivery Lead to ensure smooth onboarding and product implementation in the first 90 days of the relationship (including ensuring product access is set up, users are satisfied, etc.).
Work with the Business Development team to define partnership needs for renewal to close the renewed partnership sale at the end of the subscription period; Escalate upsells to Business Development as needed to expand the relationship.
Share back product feedback (as relevant) with the product team to inform new capabilities to build on our roadmap; Report out on capability improvements to customer stakeholders as part of partnership progress.
Bachelor's degree required.
5+ years in a customer-facing role managing B2B relationships with SAAS products, preferably with life sciences customers.
Experience with executive-level presence with customers.
You are comfortable and excited to be customer-facing and are a trusted advisor and thought partner to senior stakeholders to drive return on investment via our solutions.
Ability to deeply listen, understand, engage, and build relationships with customers to define customer needs and solutions autonomously.Benefits of Working in ICON:
Our success depends on the quality of our people.
That is why we have made it a priority to build a culture that rewards high performance and nurtures talent.
We offer competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment.
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please let us know through the form below.
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