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    Consumption Lounge Host/Hostess - Las Vegas, United States - Planet 13

    Planet 13
    Planet 13 Las Vegas, United States

    2 weeks ago

    Default job background
    Description
    As a top Las Vegas dispensary, Planet 13 strives to provide the best quality recreational cannabis, cannabis extracts, and infused products available at competitive prices and with compassion that can only come from those who are knowledgeable in the field.

    Summary
    Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting guests to the lounge seating and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive lounge experience from the moment they arrive until their departure. You should also be available to work in shifts.

    Ultimately, you'll ensure we provide excellent customer service and a pleasant lounge experience for our guests.
    Essential Duties and Responsibilities include the following. Other duties may be assigned.
    • Greet all guests in a friendly welcoming manner.
    • Provide accurate wait times and monitor reservations lists.
    • Cultivate an outstanding customer service experience for guests.
    • Maintain good physical condition to stand and walk throughout the entire shift.
    • Demonstrate knowledge of the lounge menu and various offered products.
    • Adhere to all state regulations related to lounge sales and consumption.
    • Address guest inquiries regarding merchandise prices and usage.
    • Ensure cleanliness of shelves, counters, and tables.
    • Follow state and local laws/regulations concerning identification, sobriety, and check-in procedures.
    • Assess the sobriety/intoxication levels of guests seeking entry, denying access to intoxicated individuals.
    • Seats walk-in guests and reservations through the lounge table management system.
    • Checks and verifies IDs of all guests who enter the lounge.
    • Encourage walk-in traffic within the facility to enter the lounge.
    • Perform daily opening and/or closing procedures.
    • Comply with all HR policies including confidentiality and non-disclosure.
    • Assist with the implementation of company policies, standard operating procedures, and performance standards.
    • Maintain a clean and organized work environment.
    • Daily compliance with company policies including but not limited to; state/local regulation compliance, security protocols, access protocols, dress code, and work schedules.
    Supervisory Responsibilities
    This job has no supervisory responsibilities
    Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Education and/or Experience
    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    Language Skills
    Ability to read and interpret documents such as safety rules and regulations, operating and maintenance instructions, and procedure manuals.
    Certificates, Licenses, Registrations
    Must possess a Nevada Consumption Lounge Agent work card and be 21 years of age or older. Must possess a Nevada Food Handler Safety Card. Must complete OSHA 10 Industry Training within 6 months of hire (company paid)
    Physical Demands
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    While performing the duties of this Job, the employee is regularly required to stand and use hands to handle or feel. The employee is frequently required to stand; walk; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
    Work Environment
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    I am aware that this job position may involve exposure to cannabis, cannabis odors, and cannabis smoke, which is a Schedule I controlled substance under federal law.

    While performing the duties of this Job, the employee occasionally maybe exposed to wet and/or humid conditions, extreme cold and extreme heat. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles and toxic chemicals. The noise level in the work environment is usually moderate.

    Planet 13 would like to make its customers aware that certain individuals might try and approach them, call them, email them, text them, or reach out to them via social media, presenting themselves as our employees and/or affiliates to try and gain access to your personal information. This is a phishing scam. Planet 13 will never call a potential employee or customer for any form of payment in return for training material, ask for anyone's direct deposit information, and their banking login and password. Planet 13's Board Members, and Executives do not work as recruiters and do not communicate with potential employees directly via any form of communication nor do they engage in the offering of positions to potential employees. These claims and offers are fraudulent and we advise everyone to use discretion when handling these situations. If you feel as though you have been a target of this type of scam, please reach out to your local law enforcement. Thank you.
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