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    Host/Hostess B - Las Vegas, United States - HMSHost

    HMSHost
    HMSHost Las Vegas, United States

    3 weeks ago

    Default job background
    Description
    :

    Summary:

    The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they are
    introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant
    establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning
    eating/serving areas; performs all other responsibilities as directed by the business or as assigned by
    management. This is a non-exempt position and typically reports to the Store Manager.
    Essential Functions:


    • Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile
    and appropriate greeting following HMSHost customer service standards


    • Records customer reservations or seating times in a consistent manner providing the highest quality of
    service to the customer at all times


    • Maintains and updates restaurant seating charts
    • Proper set up and maintenance of the Dining Room areas before serving
    • Assists with maintaining sufficient stock of roll up silverware for the incoming shift
    • Seats guests and advises them on menus and beverage choices based on required in-depth
    knowledge


    • Oversees the delivery and servicing of food and beverages
    • Liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company
    standards


    • Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to
    speed up service


    • Understands and follows HMSHost cash handling policies and procedures and maintain proper security
    of cash at all times


    • Patrols assigned station, refilling water and coffee, removing service items and condiments per
    establishment procedures


    • Performs other duties in a team effort during downtime which may include rolling silverware, expediting
    food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table
    condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)


    Requirements:

    Minimum Qualifications, Knowledge, Skills, and Work Environment:


    • Customer service and cash handling experience preferred
    • Excellent organization skills
    • Ability to read and interpret restaurant's seating chart
    • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and
    outgoing manner


    • Ability to bend, twist, and stand to perform normal job functions
    • Requires the ability to speak, read and comprehend instructions, short correspondence and policy
    documents, as well as converse comfortably with customers


    Additional Info:

    To learn more about HMSHost and additional career opportunities, visit

    Equal Opportunity Employer (EOE)
    Minority/Female/Disabled/Veteran (M/F/D/V)
    Drug Free Workplace (DFW)
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