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    Field Technical Support Rep-New York - Georgia IT Inc

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    Description

    We are looking for a Field Technical Support Representative to join our team!

    • Location: New York, NY
    • Duration: Contract
    • Rate: Depends on experience

    The Field Technical Support Rep will be responsible for providing on-site software services, installing and configuring customer environments. You will troubleshoot various business systems, networking, and applications issues for standard industry servers and complex clustered environments. Your role involves both reactive and proactive activities to meet Service Level Agreement requirements and ensure customer satisfaction.

    As the ideal candidate, you should have a basic understanding of technical skills and company procedures. You will need to organize your tasks effectively and follow general instructions provided.

    Requirements:

    • Associates, Bachelor's Degree, or equivalent experience
    • 1 to 2 years of relevant experience


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