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    Events Coordinator - Orlando, United States - Lake Nona Aloft

    Lake Nona Aloft
    Lake Nona Aloft Orlando, United States

    3 weeks ago

    Default job background
    Description

    Overview:

    As an Event Coordinator you'll use your organization and expanding knowledge of the event industry to support the work of the Events Team. With attention-to-detail and a passion for guest service, you'll assist group clients in preparing for their events - creating memorable experiences for clients and their guests.

    Responsibilities:
    • Promote awareness of brand image internally and externally.
    • Uses sales techniques that maximize revenue while maintaining existing guest loyalty.
    • Enter, retrieve, reconcile, and verify information like, commissions, leads, third parties, etc.
    • Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
    • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
    Qualifications:
    • Maintain professional and positive demeanor.
    • Working knowledge of computers in a windows environment.
    • Proven accuracy and attention to detail.
    • Demonstrate excellent oral and written communication skills.
    • Demonstrate proven sales and customer service skills.
    • Must be able to function as part of a team.
    • Capable of setting priorities when multiple demands are present.
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