Security Program Specialist - Boise, United States - Idaho State Job Bank

Description

Security Program Specialist at City of Boise in Boise, Idaho, United States Job Description Security Program Specialist Print (Apply ? Security Program Specialist Salary $ $23.50 Hourly Location Boise City Hall, ID Job Type Full Time Regular Job Number Department Human Resources Division City Security Opening Date 03/20/2024 Closing Date 4/3/2024 12:00 PM Mountain + Description + Benefits + Questions Summary Statement The City of Boise is seeking applicants with excellent customer service skills to welcome and direct members of our community visiting city hall and other facilities.

If you are looking for an opportunity to establish a meaningful career with long-term benefits, we want to hear from you.

Our stellar security team:
+ Monitors and maintains the overall physical security of City of Boise facilities, employees, and visitors. + Reviews building use and risks, and makes recommendations for improvements. + Responds to and coordinates emergency and security related events. + Communicates effectively to all levels in the organization both verbally and in writing. + Work is performed independently and requires considerable professional judgment in carrying out objectives and is under general supervision. The City provides a top-notch healthcare option for you and your family at no cost. Plus, a pension plan that provides a lifetime annuity , investment matching, a cash-incentive wellness program, public employee student loan forgiveness, paid parental leave, and more. Imagine that. Essential Functions Coordinates day-to-day maintenance and repair of existing security system infrastructure. Troubleshoots reported hardware issues and coordinates with appropriate contractors for repairs. Evaluates need and makes recommendations for service calls on security equipment and hardware. Performs security system assessments for existing facilities to determine risks and recommend system enhancements. Serves as a resource for physical security systems and technologies. Performs database management, programming, video extraction, troubleshooting of alarms, and training on security systems. Produces access control badges and credential identification cards, assigning users to appropriate access levels. Works collaboratively with all City of Boise departments to integrate vendor ID credentialing processes prior to start of a project. Maintains appropriate badge supply inventory and maintenance of associated card printers. Writes and documents standard operating procedures, protocols, quick reference guides and web page updates. Ensures consistent implementation and adherence to City of Boise security operations policies, regulations and procedures. Responds to actual or potential security issues using established protocols. Assists with special projects, research, and assignments. Assists with research of best practices and latest technologies for problem solving in security related areas. Serves as a liaison to all City of Boise departments on matters pertaining to facility security. Monitors program budget and codes security invoices for payment. Maintains filing system, lock and key control system, and City of Boise's lost and found. Coordinates scanning and indexing of security program documents into electronic content management system. Provides training and coaching to City employees, and supervises after-hours volunteer security team. Monitors calendars to identify potential public meetings requiring security services. Responds to, aids in mitigation, and investigates security issues and emergencies arising in City of Boise facilities. Provides customer service for citizens and visitors, and responds to escalated security incidents in City buildings. Works with police when needed to resolve issues and mitigate threats. Supports preparedness and response to protests and public presentations occurring on or within City of Boise facilities. Operates within established guidelines of response set by the Federal Emergency Management Administration and Department of Homeland Security by working closely with City of Boise departments and local agencies to report threats and potential risks. Works as part of Incident Command structure to respond to significant emergency situations. Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements Required Knowledge, Experience, And Training A combination of education and/or experience equivalent to:
+ Bachelor's degree in Public Administration, Risk Management, Law Enforcement or a closely related field, with + 1 year of progressively responsible experience developing and implementing programs in security, emergency management, risk and safety, and/or human resources


Levels of Knowledge:
+ Functional knowledge of managing a physical security program; + installing, maintaining and troubleshooting electronic security, alarm and public safety systems; + principles, practices and techniques of conflict resolution; + security, emergency planning and management; + scalable, integrated security software and database management systems targeted at commercial and government security; + project management with the ability to carry out multiple projects, issues and assignments at one time


Skills and Abilities:
+ Ability to respond to system issues on a 24-hour basis and to work a flexible work schedule; + read and understand schematic diagrams, technical manuals and documentation; + quickly recognize and analyze irregular events and experience with crowd control; + exercise tact and diplomacy in dealing with difficult and sensitive people, issues and situations; + understand municipal organization and/or government structure; + use software applications for analysis and presentation; + operate a computer with demonstrated proficiency using contemporary databases, word processing and spreadsheets software applications; + collect, evaluate and interpret appropriate and applicable data; + prepare and present statistical and narrative reports; + demonstrate exceptional interpersonal skills; + adjust to change, personalities, and shifting priorities at a moment's notice; + be composed and professional in stressful situations; + solve problems and exercise expert independent judgment and initiative; + work with minimal supervision individually or with a team to handle critical and stressful technical situations as well as resolve complex problems in a dynamic environment; + demonstrate a positive attitude; + effectively communicate in writing and verbally; + abide by safety protocols when working in hazardous and/or hostile environments; + work with frequent interruptions and changes in priorities; + train and provide technical assistance to others as an expert program resource; + display an attitude of cooperation and work harmoniously with all levels of City of Boise employees and the public; + communicate effectively in the English language at a level necessary for efficient job performance; + complete assignments in a timely fashion; + understand and comply with all rules, policies and regulations; + maintain prompt and regular attendance; and + perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation. Individuals must be capable of operating vehicles safely and have an acceptable driving record. Preferred Knowledge, Experience, And Training + 1 or more yea To view full details and how to apply, please login or create a Job Seeker account