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    Operations Supervisor - Dallas, United States - LVMH Group

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    Description
    Givenchy, the epitome of audacity in luxury fashion, invites you to join as an

    Operations Supervisor

    in its

    North Park Mall

    location Grand Opening July 2024 Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy's legacy.

    ROLE OVERVIEW
    The Operations Supervisor is responsible for managing and maintaining the organization standards in the boutique. They also provide support for the company's overall business plan, shortage reduction programs, risk management and controllable losses. To be successful, the Operations Supervisor must consistently demonstrate operational excellence and the following core competencies.

    KEY RESPONSIBILITIES
    Oversee store operations and ensure compliance with standards
    Establish strong partnership with Head of Retail Operations, Boutique Manager, and store personal
    Reinforcement of company polices
    Continuously propose additions/edits and improvements to the store operations procedures on an as-needed basis
    Compliance with Client Relations Management
    Provide/Assist store personnel in operations/systems training
    Internal Audit and Control
    Liaise with various internal and external departments
    Contribute to the development of Operations/Loss Prevention programs.
    Support all Risk Management programs and functions. Focus on reducing incidents and associated financial losses.
    Able to influence change necessary to deliver results that support organizational goals.
    Ability to work autonomously, confident in making decision
    Responsible for the training of store personnel as it relates to operations: company policy/procedures and understanding store processes
    Provide hands on training with teams to ensure understanding of store processes and standards
    Develop competency in auditing, shortage reduction programs and system controls
    Drive results by setting goals and objectives of team, which are challenging, realistic and support company goals.
    Demonstrate the ability to analyze situations, provide direction, and communicate expectations and coach to achieve desired results.
    Reporting of Operations KPI's to Boutique Managers
    Demonstrate the ability to forecast and future needs and expenditures and communicate these needs accordingly.
    Able to effectively handle multiple tasks and projects through to successful conclusion.

    Ensures the completion of audits, has the ability to analyze results and develop strategies that impact operational efficiencies and shortage exposures.

    Profile


    QUALIFICATIONS
    3-5 years sales, retail, hospitality, or cross-industry experience
    Excellent verbal and written communication skills.
    Ability to handle multiple tasks effectively.
    Proven track record of profit improvement through shortage reduction and improvement in store safety practices.
    Ability to analyze people and situations effectively and provide direction to impact performance.
    OUR ENGAGEMENT / WHAT WE OFFER
    We believe in our talents and are committed to supporting and developing them throughout their careers.

    When you join Givenchy, you become a part of a luxury house that is a member of the LVMH Group, which comprises 75 luxury houses and boasts a robust HR culture:

    We support your career development within the House and career growth within the LVMH Group.
    We ensure the enhancement of each individual's skills and facilitate regular professional development discussions.
    We provide health insurance, access to LVMH private sales, and other benefits.
    We offer two days of home-office per week.
    We develop Corporate Social Responsibility reinforce the positive environmental and social impact.

    At our Maisons, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

    We are an equal opportunity employer and value diversity at our company.

    We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.

    #J-18808-Ljbffr


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