- Person-of-all-trades support of Dallas Operations: warehousing, inventory control, and quality control checks on customer orders.
- Hold regular 1:1s with your team of Operations Associates
- Assist with managing our workforce of W2 delivery drivers and warehouse associates, ensuring they provide a stand-out experience for our customers.
- Manage and oversee the support of active customer issues: service complaints, internal investigation, and problem-solving.
- Maintain communications with our customer service team, operations, cleaning partners, and potentially our client stakeholders
- Develop and implement systems that prevent customer issues from happening in the first place.
- Responsible for the comprehensive oversight of cleaning partner performance, encompassing the facilitation of onboarding processes and the implementation of routine site visits to assess and enhance operational efficiency.
- Visit our cleaning partners to observe, provide feedback, rollout operational changes, and create visit summaries.
- Work closely with the City Operations Manager, Rinse Corporate team members, and various functions to help Dallas grow and scale.
- Biased towards action and ready to hit the ground running to support the Evening Operations team.
- Have an eye for continuous improvement
- Data-driven and are able to develop your own analytics to support a hypothesis
- A strong and proactive communicator in the face of rapid change and adaptation
- Very comfortable with change and ambiguity
- Have an Associates or Bachelors degree and/or relevant work experience
- We have built a high-caliber team and have a tight-knit, collaborative work environment that values honesty and open communication
- You will take pride in creating interesting and impactful work at a promising startup that you would be proud to tell your mom about
- We offer competitive compensation and stock options, in addition to great benefits, including health insurance, open vacation policy, 401k, flexible work and office hours, and Rinse credit towards Laundry/Dry Cleaning
-
Supervisor, Operations
2 weeks ago
Oxy Dallas, United StatesSupervisor, Operations Description Contribute. Grow. OxyChem. Looking for a challenge? Desire to achieve your true potential? OxyChem is a growing, action-oriented, safety driven chemical manufacturing company continually striving to be the best in the business while staying fo ...
-
Operations Supervisor
3 days ago
GEODIS Dallas, United States Full timeThe Operations Supervisor – Distribution Center is responsible for overseeing and coordinating warehouse activities such as shipping and receiving, maintaining an open dialogue with customers, storing, maintaining inventory levels, ordering, supervising employees and reporting an ...
-
Operations Supervisor
2 weeks ago
LVMH Dallas, United StatesPoste · Givenchy, the epitome of audacity in luxury fashion, invites you to join as an · Operations Supervisor · in its · North Park Mall · location Grand Opening July 2024 Immerse yourself in audacious collections and deliver personalized shopping experiences defining Given ...
-
Operations Supervisor
2 weeks ago
DHL (Deutsche Post) Dallas, United StatesOperations Supervisor · Looking for a typical 9-to-5 job with a boss who'll tell you exactly what to do?Keep looking.This job isn't for you.If you need to succeed, you're driven to achieve, and you have what it takes to tackle whatever challenges the day brings... we want you on ...
-
Operations Supervisor
1 hour ago
Geodis USA, Inc. Dallas, United StatesThe Operations Supervisor - Distribution Center is responsible for overseeing and coordinating warehouse activities such as shipping and receiving, maintaining an open dialogue with customers, storing, maintaining inventory levels, ordering, supervis Operations Supervisor, Operat ...
-
Operations Supervisor
3 weeks ago
Bouldering Project Dallas, United StatesThe Operations Supervisor is responsible for supporting the needs of the front desk staff by providing leadership, modeling, and training as well as acting as the principal conduit between customers, staff, and management. Operations Supervisors work alongside front desk staff to ...
-
Operations Supervisor
3 weeks ago
Ring Dallas, United StatesDallas Bouldering Project – Operations / · Bouldering Project's mission is to foster meaningful human connection with the most inspiring and inclusive climbing, movement, and community spaces. We care deeply about humans. We're driven by the pursuit of better. We create joyful pl ...
-
Operations Supervisor
3 weeks ago
Rinse Dallas, United StatesAbout the Role · As Operations Supervisor, you will take on challenges that exist where Operations and Customer Service meet. You'll play a critical role in identifying, troubleshooting, and improving issues to achieve outstanding customer results. In this role, you'll own the l ...
-
Operations Supervisor
3 weeks ago
COGENCY GLOBAL INC. Dallas, United StatesJob Description · Job DescriptionCOGENCY GLOBAL, INC. · THE RIGHT RESPONSE · AT THE RIGHT TIME, · EVERY TIME · Position Title: Operations Supervisor · Location: Dallas, TX · Employment Type: Fulltime · Hours: 9:00 am to 5:00 pm · Benefits Offered: 401K, Dental, Life, Medical, Vi ...
-
Operations Supervisor
1 week ago
Richemont Dallas, United StatesAt Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards cre ...
-
Supervisor, Operations
3 weeks ago
Hilltop Holdings Dallas, United StatesJob Description · The Operations group is a collection of sub-departments which is responsible for everything after an account is opened or a trade occurs. HilltopSecurities is currently seeking to hire an Operations Supervisor within Purchase & Sales. · The P&S (Purchase & Sal ...
-
Operations Supervisor
3 weeks ago
Ulta Beauty Dallas, United StatesWe consider applications for this position on an ongoing basis. · OVERVIEW · Experience · operational excellence. Real investment in personal and professional development. And an ability to make real and beneficial change. The Distribution Centers at Ulta Beauty are a place wh ...
-
HEDIS Operations Supervisor
4 days ago
Scalene Works People Solution LLP Dallas, United StatesThe HEDIS Operations Supervisor is responsible for planning, organizing, directing, implementing, and leading department assignments. This position operates within broad objectives to ensure optimum utilization of manpower and budget. This role oversees the team and is responsibl ...
-
Premium Operations Supervisor
2 weeks ago
Live Nation Entertainment Dallas, United StatesJob Summary:WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 mil ...
-
Warehouse Operations Supervisor
1 week ago
Staffmark Group Dallas, United States· Staffmark has partnered with a rapidly growing company seeking a Warehouse Operations Supervisor to join their team. Are you an experienced logistics professional seeking your next challenge? Join a forward-thinking organization that values efficiency, quality, and safety in e ...
-
Premium Operations Supervisor
1 week ago
Live Nation Entertainment Dallas, United StatesJob Summary: · WHO ARE WE? · Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over ...
-
Parking Operations Supervisor
1 day ago
The Parking Spot Dallas, United StatesJob Description · Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ ...
-
Operations Supervisor
3 weeks ago
Geodis USA, Inc. Dallas, United StatesThe Operations Supervisor - Distribution Center is responsible for overseeing and coordinating warehouse activities such as shipping and receiving, maintaining an open dialogue with customers, storing, maintaining inventory levels, ordering, supervis Operations Supervisor, Operat ...
-
Operations Supervisor
3 weeks ago
LVMH Dallas, United StatesPosteGivenchy, the epitome of audacity in luxury fashion, invites you to join as an Operations Supervisor in its North Park Mall location Grand Opening July 2024 Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy's legacy. RO ...
-
Operations Supervisor
3 weeks ago
Loomis Armored US, LLC. and Loomis International (CA) Dallas, United StatesLoomis Armored Dallas, TX, 1655 Vilbig Rd, Dallas, Texas, United States of America · Req #5432 · Friday, May 3, 2024 · With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial ...
Operations Supervisor - Dallas, United States - Rinse, Inc.
Description
Job Description
Job DescriptionAbout the Role
As Operations Supervisor, you will take on challenges that exist where Operations and Customer Service meet. You'll play a critical role in identifying, troubleshooting, and improving issues to achieve outstanding customer results. In this role, you'll own the local issues queue, follow up with internal and external collaborators, hybrid support our daytime operations from 7am to 3pm, and in person support our evening operations from 4pm to 11:30 pm.
There is a huge upside to this role -- Operations Supervisors at Rinse have developed unique and specialized knowledge of Rinse processes, which allows them to take on national leadership roles within the company.
In this role, you will...
As the ideal candidate, you are...
You'll Love Working at Rinse Because...
About Rinse
Rinse is building the first and largest national, and eventually global, brand in clothing care. We're taking on a massive consumer problem and creating a significantly better dry cleaning and laundry experience through the combination of "smart scheduling" and best-in-class quality, all supported by a strong technology backbone.
We launched in 2013 and are currently in San Francisco, Los Angeles, Washington, D.C., Chicago, Boston, New York City, and Seattle with plans to continue growing. We've grown at double-digit month-over-month rates since launch, have created a differentiated service our customers love, and have a model where the economics actually work.
Rinse is backed by a group of leading VCs and CEOs who see the massive potential in what we are doing and know we are the team to do it. We are looking for stars to join our team and can't wait to hear from you.
Salary Range: 50-55k/yr
Powered by JazzHR
3EzVMPrSs8