Jobs
>
Dallas

    Operations Supervisor - Dallas, United States - Rinse

    Rinse
    Rinse Dallas, United States

    3 weeks ago

    Default job background
    Description
    About The Role

    As Operations Supervisor, you will take on challenges that exist where Operations and Customer Service meet. You'll play a critical role in identifying, troubleshooting, and improving issues to achieve outstanding customer results.

    In this role, you'll own the local issues queue, follow up with internal and external collaborators, hybrid support our daytime operations from 7am to 3pm, and in person support our evening operations from 4pm to 11:30 pm.


    There is a huge upside to this role Operations Supervisors at Rinse have developed unique and specialized knowledge of Rinse processes, which allows them to take on national leadership roles within the company.

    In this role, you will...

    Person-of-all-trades support of

    Dallas Operations:
    warehousing, inventory control, and quality control checks on customer orders
    Hold regular 1:1s with your team of Operations Associates

    Assist with managing our workforce of W2 delivery drivers and warehouse associates, ensuring they provide a stand-out experience for our customers.

    Manage and oversee the support of active customer issues: service complaints, internal investigation, and problem-solving
    Maintain communications with our customer service team, operations, cleaning partners, and potentially our client stakeholders
    Develop and implement systems that prevent customer issues from happening in the first place
    Responsible for the comprehensive oversight of cleaning partner performance, encompassing the facilitation of onboarding processes and the implementation of routine site visits to assess and enhance operational efficiency
    Visit our cleaning partners to observe, provide feedback, rollout operational changes, and create visit summaries
    Work closely with the City Operations Manager, Rinse Corporate team members, and various functions to help Dallas grow and scale

    As the ideal candidate, you are...

    Biased towards action and ready to hit the ground running to support the Evening Operations team
    Have an eye for continuous improvement
    Data-driven and are able to develop your own analytics to support a hypothesis
    A strong and proactive communicator in the face of rapid change and adaptation
    Very comfortable with change and ambiguity
    Have an Associates or Bachelors degree and/or relevant work experience

    You'll Love Working at Rinse Because...

    We have built a high-caliber team and have a tight-knit, collaborative work environment that values honesty and open communication
    You will take pride in creating interesting and impactful work at a promising startup that you would be proud to tell your mom about
    We offer competitive compensation and stock options, in addition to great benefits, including health insurance, open vacation policy, 401k, flexible work and office hours, and Rinse credit towards Laundry/Dry Cleaning

    About Rinse

    Rinse is building the first and largest national, and eventually global, brand in clothing care.

    We're taking on a massive consumer problem and creating a significantly better dry cleaning and laundry experience through the combination of "smart scheduling" and best-in-class quality, all supported by a strong technology backbone.


    We launched in 2013 and are currently in San Francisco, Los Angeles, Washington, D.C., Chicago, Boston, New York City, and Seattle with plans to continue growing.

    We've grown at double-digit month-over-month rates since launch, have created a differentiated service our customers love, and have a model where the economics actually work.


    Rinse is backed by a group of leading VCs and CEOs who see the massive potential in what we are doing and know we are the team to do it.

    We are looking for stars to join our team and can't wait to hear from you.

    Powered by JazzHR

    3EzVMPrSs8
    #J-18808-Ljbffr
  • Loomis Armored US, LLC. and Loomis International (CA)

    Operations Supervisor

    2 weeks ago

    Loomis Armored US, LLC. and Loomis International (CA) Dallas, United States

    Loomis Armored Dallas, TX, 1655 Vilbig Rd, Dallas, Texas, United States of America · Req #5432 · Friday, May 3, 2024 · With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial ...

  • LVMH Group

    Operations Supervisor

    3 weeks ago

    LVMH Group Dallas, United States

    Givenchy, the epitome of audacity in luxury fashion, invites you to join as an · Operations Supervisor · in its · North Park Mall · location Grand Opening July 2024 Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy's leg ...

  • LVMH

    Operations Supervisor

    2 weeks ago

    LVMH Dallas, United States

    Poste · Givenchy, the epitome of audacity in luxury fashion, invites you to join as an Operations Supervisor in its North Park Mall location Grand Opening July 2024 Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy's legacy ...

  • Legends

    Operations Supervisor

    3 weeks ago

    Legends Dallas, United States

    The Role: The Operations Supervisor will be responsible for supervising all activities within the Operations department while maintaining a specific focus on the guest experience and day to day operations of the District. This position reports directly to the Operations Manager.C ...

  • Bouldering Project

    Operations Supervisor

    2 weeks ago

    Bouldering Project Dallas, United States

    The Operations Supervisor is responsible for supporting the needs of the front desk staff by providing leadership, modeling, and training as well as acting as the principal conduit between customers, staff, and management. Operations Supervisors work alongside front desk staff to ...

  • COGENCY GLOBAL INC.

    Operations Supervisor

    3 weeks ago

    COGENCY GLOBAL INC. Dallas, United States

    Job Description · Job DescriptionCOGENCY GLOBAL, INC. · THE RIGHT RESPONSE · AT THE RIGHT TIME, · EVERY TIME · Position Title: Operations Supervisor · Location: Dallas, TX · Employment Type: Fulltime · Hours: 9:00 am to 5:00 pm · Benefits Offered: 401K, Dental, Life, Medical, Vi ...

  • Geodis USA, Inc.

    Operations Supervisor

    2 weeks ago

    Geodis USA, Inc. Dallas, United States

    The Operations Supervisor - Distribution Center is responsible for overseeing and coordinating warehouse activities such as shipping and receiving, maintaining an open dialogue with customers, storing, maintaining inventory levels, ordering, supervis Operations Supervisor, Operat ...

  • Hilltop Securities Inc

    Supervisor, Operations

    3 weeks ago

    Hilltop Securities Inc Dallas, United States

    The Operations group is a collection of sub-departments which is responsible for everything after an account is opened or a trade occurs. · HilltopSecurities is currently seeking to hire an Operations Supervisor within Purchase & Sales. · The P&S (Purchase & Sales) is responsib ...

  • Bouldering Project

    Operations Supervisor

    2 weeks ago

    Bouldering Project Dallas, United States

    Bouldering Project's mission is to foster meaningful human connection with the most inspiring and inclusive climbing, movement, and community spaces. We care deeply about humans. We're driven by the pursuit of better. We create joyful places and pathways for climbing, fitness, yo ...

  • Rinse

    Operations Supervisor

    2 weeks ago

    Rinse Dallas, United States

    About the Role · As Operations Supervisor, you will take on challenges that exist where Operations and Customer Service meet. You'll play a critical role in identifying, troubleshooting, and improving issues to achieve outstanding customer results. In this role, you'll own the l ...

  • DHL (Deutsche Post)

    Operations Supervisor

    1 week ago

    DHL (Deutsche Post) Dallas, United States

    Operations Supervisor · Looking for a typical 9-to-5 job with a boss who'll tell you exactly what to do?Keep looking.This job isn't for you.If you need to succeed, you're driven to achieve, and you have what it takes to tackle whatever challenges the day brings... we want you on ...

  • Ring

    Operations Supervisor

    2 weeks ago

    Ring Dallas, United States

    Dallas Bouldering Project – Operations / · Bouldering Project's mission is to foster meaningful human connection with the most inspiring and inclusive climbing, movement, and community spaces. We care deeply about humans. We're driven by the pursuit of better. We create joyful pl ...

  • Givenchy SA

    Operations Supervisor

    3 weeks ago

    Givenchy SA Dallas, United States

    Position · Givenchy, the epitome of audacity in luxury fashion, invites you to join as an · Operations Supervisor · in its · North Park Mall · location Grand Opening July 2024 Immerse yourself in audacious collections and deliver personalized shopping experiences defining Gi ...

  • Rinse, Inc.

    Operations Supervisor

    3 weeks ago

    Rinse, Inc. Dallas, United States

    Job Description · Job DescriptionAbout the Role · As Operations Supervisor, you will take on challenges that exist where Operations and Customer Service meet. You'll play a critical role in identifying, troubleshooting, and improving issues to achieve outstanding customer results ...

  • LVMH

    Operations Supervisor

    3 weeks ago

    LVMH Dallas, United States

    PosteGivenchy, the epitome of audacity in luxury fashion, invites you to join as an Operations Supervisor in its North Park Mall location Grand Opening July 2024 Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy's legacy. RO ...

  • Rinse

    Operations Supervisor

    2 weeks ago

    Rinse Dallas, United States

    About the RoleAs Operations Supervisor, you will take on challenges that exist where Operations and Customer Service meet. You'll play a critical role in identifying, troubleshooting, and improving issues to achieve outstanding customer results. In this role, you'll own the local ...

  • LVMH

    Operations Supervisor

    2 weeks ago

    LVMH Dallas, United States

    Poste · Givenchy, the epitome of audacity in luxury fashion, invites you to join as an · Operations Supervisor · in its · North Park Mall · location Grand Opening July 2024 Immerse yourself in audacious collections and deliver personalized shopping experiences defining Given ...

  • AEG

    Operations Supervisor

    5 days ago

    AEG Dallas, United States

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · The Role: · The Operations Supervisor will be responsible for supervising all activities within the Operati ...

  • AEG

    Operations Supervisor

    4 days ago

    AEG Dallas, United States

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.The Role: The Operations Supervisor will be responsible for supervising all activities within the Operations dep ...

  • Legends

    Operations Supervisor

    2 weeks ago

    Legends Dallas, United States

    The Role: · The Operations Supervisor will be responsible for supervising all activities within the Operations department while maintaining a specific focus on the guest experience and day to day operations of the District. This position reports directly to the Operations Manage ...