Account Manager - Brentwood, United States - Altair Data Resources, Inc.

Altair Data Resources, Inc. Brentwood, United States

3 weeks ago

Description

Job Description

This position will serve as the primary contact for a group of clients to ensure company revenue goals are met. The successful candidate will need to demonstrate a strong aptitude for sales, solving client problems, and the ability to effectively serve as the client advocate within the company. Candidate will also manage customer projects including timelines and dependencies.

Responsibilities will include:

Serving as conduit between Sales and Operations departments
Acts as business manager -- analyzing results, advising and proactively making recommendations for improvement
Building strong relationships with key Clients, internal and external partners
Acts as a business consultant in providing recommendations that improve marketing results
Effectively manages client billing and related issues
Serving as Client Advocate ensuring client requests and orders are documented and executed correctly
Prepares account status, including collecting, analyzing and summarizing various types of client information
Resolves customer issues by thoroughly researching, documenting and communicating results in a clear, objective way
Maintains positive, enthusiastic attitude

Ideal candidates will be highly entrepreneurial with strong, positive interpersonal skills and should be able to rapidly establish credibility and relationships with a broad range of individuals. They will posses a wide range of skill sets and experience with a proven history of delivering outstanding results in a metrics-based, time sensitive environment.

JOB REQUIREMENTS

Ability to manage several very complex projects with minimal supervision
Develop detailed account plans aimed at winning new business from existing customers
Proven ability to engage customers via the telephone (must enjoy talking to customers)
Demonstrated ability to solve complex problems creatively
Excellent oral and written communication skills
Ability to communicate at all levels within the corporation and within client/vendor organizations
Excellent organizational skills, including attention to precise details and accuracy
Ability to work effectively in a fast paced, highly dynamic atmosphere and react quickly to changes
Willingness and ability to rapidly learn new skills

JOB QUALIFICATIONS

Associates degree in related field with minimum 2 years specialized experience; Bachelors degree preferred
Demonstrated project management ability
Demonstrated success in creative problem resolution
Excellent analytical, customer service, and communication skills
Experience with quota carrying role is a plus

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