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    Technology Support Specialist - Augusta, United States - Richmond County School System

    Richmond County School System
    Richmond County School System Augusta, United States

    3 weeks ago

    Default job background
    Description

    JOB QUALIFICATIONS

    Education: Degree and/or Diploma in electronics technology with an emphasis in computer technology and microcomputer repair from an accredited technical school or college. Any combination equivalent to; two years of electronics technology coursework with an emphasis on computer technology and two years of experience in the installation, maintenance, and repair of microcomputers, terminals, peripherals, and related equipment.


    Certification or Licensure: Must possess a valid Georgia Driver's License


    Skills:

    This position requires knowledge of all seven core competencies of the Supporting Services Professional Growth System (SSPGS) including commitment to students, knowledge of the job, professionalism, interpersonal, communication, organization, and problem-solving.

    The understanding of various microcomputer operating systems and standard software applications.

    Working knowledge of tools, equipment, practices, and methods of installing, cleaning, adjusting, and repairing microcomputers, terminals, peripherals, and ancillary equipment Basic electronic concepts and principles of electronic information technology practices, digital electronic logic, computer time-sharing operations and data transmissions; Basic record techniques; Appropriate safety precautions and procedures.


    Work Experience: At least two years of experience in an Information Technology establishment or department. Ability to work from plans, technical manuals, reading and understanding schematics, diagrams, and specifications.


    PRIMARY DUTY


    This position is responsible for Performing the full range of professional duties required in the installation, maintenance, and repair of the RCSS microcomputer equipment, printers, scanners, networks, and peripheral devices.


    ESSENTIAL DUTIES AND RESPONSIBILITIES


    • Maintain, adjust, upgrade, service, and repair microcomputers, printers, terminals, peripheral devices, and facsimile machines; clean and adjust disk drives.
    • Schedule and perform preventive maintenance on computers and ancillary equipment.
    • Utilize a variety of electronic test equipment and diagnostic software to determine defects and malfunctions in RCSS computer equipment.
    • Operate a variety of equipment, meters, and hand tools used in the diagnosis and repair of RCSS computer equipment.
    • Requisition and maintain an adequate supply of parts and repair materials.
    • Maintain the current inventory of all stock, tools, and test equipment.
    • Maintain and complete records of work performed and repair history of individual pieces of equipment and completed work assignments.
    • Attend work as needed and perform all duties as assigned effectively and efficiently
    • Participate in after-hour, weekend, or holiday school-related tasks and events
    • Drive a district vehicle to and from work sites.
    • Maintain assigned vehicle in good working condition.
    • Prioritize emergency calls determining safety hazards and methods and procedures for their correction.
    • The employee shall carry out such other and further duties, whether specifically listed above or not, as are assigned or required by such employee's supervisor, other appropriate school personnel, law, board policy, administrative regulation, department handbook, as are reasonably necessary to the efficient operation of the school system and its mission.

    WORK ENVIRONMENT / PHYSICAL DEMANDS

    The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.

    The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to walk, stand, and sit.

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