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    Desktop Support in Lansing, Michigan - Virtual Service Operations

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    Description
    Desktop Support in Lansing, Michigan

    Lansing, MI )

    Description

    Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match


    Opportunity:


    Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Lansing, Michigan.

    In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

    Provide Workstation Software Break Fix support

    IMAC – PC Install, Moves, Adds and Changes

    Image Loads

    Asset Recovery

    Asset tagging

    Printer Support

    Client Center (Tech Bar) Support

    IT Service Management Updates

    Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned



    Qualifications:

    Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires

    Knowledge of PC Imaging

    Experience with change management and incident management

    Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

    Preferred

    Qualifications:

    Certified Dell Technician

    Expertise in Inventory Control

    Requirements

    Must be within driving distance of Lansing, Michigan, and willing to work onsite

    Please note that pursuant to a government contract, this specific position requires U.S. citizenship status


    What is Important to Us:
    You are an excellent communicator in writing and speaking.

    You have the ability to work independently but also value teamwork.

    Your problem-solving skills are excellent.

    You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.

    You seek a community of virtue-centered co-workers and clients.

    What we offer you:

    As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates.

    We provide ongoing learning and development opportunities to foster continuous growth.

    More About


    VSO:
    VSO is a hybrid cloud and managed services consulting firm.

    Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others.

    VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees.

    We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more For more information, please visit our website athttps:
    //vso-Salary Description

    $17.00/hr - $25.00/hr


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