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Marietta

    Customer Service Administrator - Marietta, United States - Applied Technical Services (Georgia)

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    Description
    Customer Service Administrator

    Job Details

    Job Location

    ATS - CORPORATE OFFICE - MARIETTA, GA

    Job Category

    Administrative

    Description


    Job Title:
    Calibration Customer Service-Marietta, GA


    Job Description:
    Applied Technical Services Inc.

    (ATS) is a nationally recognized engineering, testing and inspection firm with extensive capabilities in metallurgy, materials testing, chemical analysis, non-destructive testing, forensics, engineering, fire and explosion investigations and calibration services.

    ATS is headquartered in Marietta, GA with over 30 branch offices and approximately 1000 employees throughout the US.

    Since 1967 ATS has established an excellent reputation in the aerospace, automotive, chemical, general manufacturing, pulp and paper, marine, transportation, construction and utility industries.

    The Calibration Department specializes in the calibration of precision measurement and test equipment of various types.

    Our Calibration Department is currently seeking a passionate, enthusiastic Calibration Customer Service team member to be based at our Marietta, GA office.


    Summary:


    The Calibration Customer Service team member will interact with customers to address their questions, concerns and assist the customers with their needs.

    Alsomaintaining the customer database by entering new and updated information and preparing files. This role with involve high volume quoting for new and existing clients.


    Responsibilities:
    Quote specialist

    Data entry

    Updating the database and documents

    Setting up new clients

    Generating quotes/jobs

    Effectively communicating with our customers and peers

    Scanning documents

    Reviewing Jobs

    Creating work orders

    Qualifications


    Required Experience and Skills:
    Minimum of high school diploma

    1-2 years of experience in customer service

    Ability to multitask and adapt in a fast-pace environment

    Proficient with Microsoft Office with the ability to learn new software

    Excellent communication skills both written and verbally

    Ability to work with a team

    Ability to be self-motivated

    Positive attitude

    Ability to pay attention to details

    Ability to complete tasks and projects with minimal supervision

    ATS offers excellent wages and advancement opportunities

    ATS full-time employee benefits include:
    medical, dental, vision, 401k, vacation, and personal time.


    EOE/AA/M/F/Vet/DisabilityApplied Technical Services is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law.



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