Jobs

    specialist - Iowa, USA, United States - HCL Technologies Ltd.

    HCL Technologies Ltd.
    HCL Technologies Ltd. Iowa, USA, United States

    Found in: MyJobHelper US C2 - 4 days ago

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    Description
    Job Description (Posting).


    attached (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.)

    To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

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    Found in: Orion Innovations US - 1 week ago


    Apex Ventures Hawkeye, IA, United States Freelance

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  • Cascade Enterprises

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    Found in: Orion Innovations US - 1 week ago


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  • Feyer&Associates

    client specialist

    Found in: MyJobHelper US C2 - 4 days ago


    Feyer&Associates Iowa, USA, United States

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    Found in: Appcast US C2 - 3 days ago


    The Waldinger Corporation Iowa, United States

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    Found in: Appcast Linkedin GBL C2 - 3 days ago


    Genoa Employment Solutions Iowa, United States

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    Found in: Talent US C2 - 4 days ago


    Northeast Iowa Community College Iowa, United States Full time

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  • The Waldinger Corporation

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    Found in: Appcast Linkedin GBL C2 - 3 days ago


    The Waldinger Corporation Iowa, United States

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  • Saige Partners LLC

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    Found in: Talent US C2 - 6 days ago


    Saige Partners LLC Iowa, United States

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    Found in: Appcast Linkedin GBL C2 - 3 days ago


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    Found in: Jooble US O L C2 - 5 days ago


    Sumo Staffing Iowa, United States

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  • Zurich Insurance Company Ltd. Careers

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    Found in: Jooble US O L C2 - 5 days ago


    Zurich Insurance Company Ltd. Careers Iowa, United States Full time

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    Found in: Talent US C2 - 6 days ago


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