- Installation of operating system and user applications
- Troubleshoot hardware and software issues
- Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact
- Developing, documenting, and maintaining deskside operations and administration procedures in the Policies and Procedures Manual.
- Providing additional resources, as needed, during Critical Situations.
- Effectively managing number of Deskside Services resources to ensure appropriate levels of staffing for each Location.
- Maintaining and providing Escalation contact list(s) for Deskside Services (including Third Party Suppliers).
- Maintaining a continuous improvement program that improves Deskside Services delivery and reduces the overall number of Escalated Incidents.
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Deskside Services
3 weeks ago
Tata Consultancy Services Richmond, United StatesRespond and resolve IT related issues over the phone and tickets · Installation of operating system and user applications · Troubleshoot hardware and software issues · Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact · Developing, ...
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Deskside Support
3 weeks ago
Tata Consultancy Services Richmond, United StatesPosition: Deskside Support · Location: Richmond, VA (Onsite) · Type: FTE · Roles & Responsibilities: · Respond and resolve IT related issues over the phone and tickets · Installation of operating system and user applications · Troubleshoot hardware and software issues · Configure ...
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Deskside Support Technician
1 day ago
TEKsystems Richmond, United StatesJob Description · Job DescriptionResource will provide W10-Hardware Deskside/ basic Network Support to remote locations. We need a trusted and responsible resource that can work with little or no supervision to support these remote sites. · Technician Requirements: · Day to Day s ...
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Deskside windows 10 refresh
1 day ago
TEKsystems Richmond, United StatesJob Description · Job DescriptionDuration · 5 · Year(s) · Req Description · (2-3 years Windows 10/Windows 7 experience approx) · Resource will support a Windows 7 to Windows 10 deskside migration at to remote Anthem field locations. · Technician Requirements: · Day to Day support ...
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Video Operations Technician
2 weeks ago
Insight Enterprises, Inc. Richmond, United StatesVideo Operations Technician · VA, US · Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep ...
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Deskside Support Technician
1 week ago
Insight Global Richmond, United StatesJob Description · For $25/hr, a global logistics company is looking for a deskside support technician to work on-site in their 1M sq. ft Virginia warehouse. This person will be the sole IT support specialist responsible for handling break-fix requests via ServiceNow on a daily ba ...
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Director, Product Line Leader
2 weeks ago
Markel Richmond, United StatesWhat part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and ...
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Desktop Support
3 weeks ago
Siri InfoSolutions Inc Richmond, United StatesJob Description · Job DescriptionPosition: Desktop Support · Location: Richmond VA Onsite · Responsibilities: · 1. Need to have 5+ years of experience and knowledge in Troubleshooting software's, printer, projectors, and issues over remote and over call support to customers. · 2. ...
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Director, Product Line Leader
2 weeks ago
Markel Richmond, United StatesWhat part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and ...
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Director, Product Line Leader
2 weeks ago
Markel Richmond, United StatesWhat part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and ...
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Associate Deskside Operational Analyst
1 week ago
Markel Corporation Richmond, United StatesWhat part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. Because, at Markel, the work you do gives people the confidence to move forward and seize opportunities. Whether you're wild about horses, bananas for boats or driv ...
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LU - Technical Support Analyst (4-20)
1 month ago
Focused HR Solutions Richmond, United States Full timeCandidates will be required to work 100% on-site in Richmond, VA. Our direct client has an opening for a Technical Support Analyst position. This position is for 12+ months, with option of extension, and will be worked 100% on-site in Richmond, VA. If you are interested, please ...
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Desktop Support
1 week ago
Tata Consultancy Services Henrico, United StatesPosition: Desktop SupportLocation: Richmond, VA (Onsite)Type: FTERoles & Responsibilities:Respond and resolve IT related issues over the phone and ticketsInstallation of operating system and user applicationsTroubleshoot hardware and software issuesConfigure, maintain, and troubl ...
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IT Purchasing Specialist for Itam
1 week ago
Owens & Minor Medical Inc. Mechanicsville, United StatesAt Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and the ...
Deskside Services - Richmond, United States - Diverse Lynx
Description
Role: Deskside ServicesLocation: Washington, DC / Hopkinsville, KY / Nashville, TN / Richmond, VA
Type: Fulltime / Permanent - Salary Based
Job description:
Respond and resolve IT related issues over the phone and tickets