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La Mesa

    Director of Operations - La Mesa, United States - Soccer Shots Franchising

    Soccer Shots Franchising
    Soccer Shots Franchising La Mesa, United States

    3 weeks ago

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    Description

    Key Role:


    The Director of Operations is a true behind-the-scenes manager, ensuring that the in-office and online success encompasses the professional quality of Soccer Shots.

    The Director of Operations encompasses, emphasizes, and delivers on 2 of the 3 pillars of the Soccer Shots Franchising Brand Promise:
    Communication and Coaches. This role is a driving part of the success of each coach, location, and family served. The Director of Operations is responsible for handling the schedules of each coach and location. It is the spine of the organization and ensures smooth operations in all departments.

    The Director of Operations is someone who is organized and can look 6 months to 1 year down the road, as they will map out future seasons for our families and team members.

    If you are someone who thrives in spreadsheets, in planning and executing timelines, are highly organized with great attention to details, and are able to manage large teams, we urge you to apply Let's impact the youth of San Diego together


    Job Summary:
    Duties and responsibilities

    (to include but not limited to) :
    Accountable for all scheduling for 20-50 people at 200+ different locations

    Manages online platforms, Configio, Bitly, When I Work, Google Drive

    Creates and maintains master calendar

    Oversees all operation accountabilities

    Accountable for customer experience online and over phones

    Continually streamlines processes and systems for better productivity

    Responsible for department accountability and communicates the need for new coaches to recruiter

    Partners with Department Heads

    Maintains professionalism in office appearance and culture

    Upholds customer and employee process and policy

    Responsible for mentoring direct reports

    Responsible for running weekly department meetings

    Integral part of Leadership Team L10s (EOS Traction by Gino Wickman)

    Represents Soccer Shots at community and Soccer Shots run events, a minimum of 1 time per quarter

    Responsible for departments inventory & purchasing / budget

    Responsible for payroll systems, employee timesheets and 401k program

    Assists in company retreats


    Requirements:
    3-5 years of management experience

    2-3 years of scheduling 20-50 employees

    1-2 years of experience in payroll systems, 401k programs, accounts payable/receivable

    Degree in Business Management, Business Administration or Finance preferred

    Ability to lift 40 pounds

    Reliable transportation to travel to classes all over San Diego and San Diego County

    The ability to communicate with the Soccer Shots office while in the field

    Proof of TB test within the past 2 years from date of hire OR proof of TB test taken within 6 months after the hire date; proof of a new TB test must be taken every 2 years

    Proof of 12 Early Childhood Education (ECE) units or enrolled within first 1 year of employment

    Proof of Pediatric CPR Certification must be completed within 2 months of the start date; Pediatric CPR Certification must be reissued every 2 years

    Completion of the Mandated Reporter Training; certification required

    Continued training in Child Development, Education, and Leadership

    Certified in positive discipline

    Availability 90% of Soccer Shots business hours, Saturday's required

    Coach 5-10 Soccer Shots classes

    *We are looking to make a hiring decision by April 12th 2024

    #J-18808-Ljbffr
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