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La Mesa

    Director of Operations - La Mesa, United States - Soccer Shots

    Soccer Shots
    Soccer Shots La Mesa, United States

    4 weeks ago

    Default job background
    Description

    DIRECTOR OF OPERATIONS

    Reports to:
    Integrator


    Direct Reports:
    Operations Manager, Admin Assistant, Communications Coordinator, Business Administration Interns


    Schedule:
    An average of 40 hours per week. Normal work hours may be Monday - Friday 7AM - 7 PM.

    This position will be needed to work non-traditional office hours for 2 weeks prior to a new season through 2 weeks after a season begins (approximately).

    Weekends are required, as we run programs 7 days a week. The Director of Operations is an on-site position. There will be times that working remotely is needed, due to last minute scheduling changes.


    Key Role:
    The Director of Operation encompasses, emphasizes, and delivers on 2 of the 3 pillars of the

    Soccer Shots Franchising Brand Promise:
    Communication and Coaches. This role is a driving part of the success of each Coach, location, and family served.

    The Director of Operations is a true behind-the-scenes integrator, ensuring that the in-office success encompasses the professional quality of Soccer Shots.


    Job Summary:
    The Director of Operations is responsible for handling the schedules of each Coach and location served.

    This position updates all scheduling changes including Coach changes, cancelled and rescheduled classes, ensuring classes are covered during sick leave and vacation time, and communicating any and all changes to schools.

    The Director of Operations is a true leadership position and serves as the direct supervisor to the Director of Coaches and all in-office personnel.

    Duties and Responsibilities (to include but not limited to):


    Scheduling/Administration:
    Handles all scheduling including Coach schedules, demos, and on-site school marketing for Coaches

    Manages online platforms in conjunction with the Administrative Assistant

    Creates and Maintains master calendar

    Oversees all Operations accountabilities

    Continually streamlines processes and systems for better productivity

    Partners with The Director of Programs to schedule demos and seasons at preschools, parks, and elementary schools

    Responsible for headcount and communicates the need for for new Coaches to Human Resources

    Answers phone lines and emails

    Maintains professionalism in office appearance and culture

    Responsible for weekly and biweekly 1:1s with direct reports, Integrator

    Integral part of Leadership Team (EOS Traction by Gino Wickman)

    Responsible for attending LMA Leadership Workshops (onsite)

    Coaching approx. 10 classes a week


    Knowledge, Skills, and Abilities:
    Loves planning and executing timelines and calendars

    Highly organized

    Extremely personable and able to work with different personalities

    Able to manage a small team

    Can work under pressure and meet hard deadlines

    Ability to take on a variety of roles and tasks

    Knowledge of the game of soccer

    Tech savvy

    Quickbooks


    Requirements:
    Ability to Coach a minimum of 10 classes a week

    Professional in attitude and appearance

    Experience in managing an office team

    Reliable transportation in order to travel to classes all over San Diego and San Diego County

    Proof of a TB test within the past 2 years from the date of hire OR proof of a TB test

    Proof of 12 Early Childhood Education (ECE) units or completed within 6 months of hire

    Proof of Pediatric CPR Certification must be completed within 2 months of hire

    Completion of the Mandated Reporter Training; certification required from

    #J-18808-Ljbffr
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