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    Customer Account Specialist - Savannah, United States - United Distributors

    United Distributors
    United Distributors Savannah, United States

    2 weeks ago

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    Description
    Customer Account Specialist

    Job Details

    Job Location

    GA-Savannah - Savannah, GA

    Description

    About United

    United is the largest beverage alcohol wholesaler in both Georgia and Alabama.

    With two members of the fourth generation of the Hertz family involved in leadership roles, United is one of the 2-3% of family businesses that are able to successfully transition beyond the third generation.

    The Hertz family remains focused on growth, leveraging its most distinct market advantages in order to maintain its upward momentum.

    Its talented and innovative team of sales representatives and brand builders has the unique ability to recognize synergies between all three categories of alcohol, making it possible for United to grow its product portfolio and business successfully in Georgia and beyond.

    Want to get in on the fun...We'd love to have you


    The Customer Account Specialist deals with customer invoice balancing and reconciliation, financial transaction reconciliation (checks and electronic), completes deposits, validates alcohol licenses, keys credits, and keys pricing updates, while also helping sales and delivery associates with any needs they may have pertaining to customers and deliveries.

    In addition to these roles, the customer service representative may fulfill some office duties.

    Qualifications

    Must be 18 years or older

    High school or vocational school diploma or GED equivalent required

    Responsibilities

    Balance load sheets by verifying accuracy of inventory, matching payments to invoices, and verifying driver entries

    Manage FINTECH, ESCROW, iCONTROL, GXS, and charge payments

    Scan and process customer checks

    Handle returned checks

    Set up new customers and update customer licenses

    Apply credits to customer's accounts

    Investigate pricing issues and make corrections

    Bill leaker credit tickets

    Bill sample, glassware, and beer cart requests

    Fulfill mail room duties

    File customer and supplier invoices as required

    Occasional billing of sales orders

    Order office supplies and maintain spreadsheets of inventory

    Update pricing lists as assigned

    Answer phone calls from customers, sales associates, delivery associates and provide support

    Provide back-up for department co-workers as needed

    Perform other duties as assigned

    Competencies

    Problem Solving

    Professionalism

    Relationships

    Self Awareness

    Conflict Management

    Communication

    Critical Thinking

    Collaboration

    Positive Attitude

    Working As a Team

    Flexibility / Multi-Tasking

    Willingness to Learn

    Critical Skills

    Time Management

    Proficient in Microsoft Office and other United technology

    Proficient in use of calculator

    Working knowledge of copiers, scanners, fax, and other office machines and equipment

    Working Conditions

    Normal office environment

    Maintains a clean work environment by keeping desk and work area neat and clean

    Physical Requirements and Essential Functions

    Regular, reliable attendance required

    Able to talk, hear and use telephone

    Able to sit for extended periods

    Able to use hands and fingers and use computer for extended periods

    Specific vision abilities that include close vision

    Able to occasionally lift supplies or materials (3-5 lbs or less)

    Attention Applicants:

    If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know.

    Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply.

    Please contact or call for assistance with an accommodation.
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