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Business Analyst - San Rafael, United States - Planet Pharma
Description
Job DescriptionGlobal Logistics Project Management
Work with key business stakeholders to solidify requirements and priorities & develop project plans
Participates in all project status updates and communicates with all stake holders.
Establish positive working relationship with cross functional teams involved with project execution.
Communicate professionally during stressful situations, resolving problems effectively and positively.
Be a thought partner on how best to update current processes, based on business strategy and priority. Support rollout process changes to the entire organization.
Track and pull metrics relevant to projects
Foresee issues on projects before they occur and raise risks to appropriate parties. Proactively create contingency plans and recommend solutions.
Continuous Improvement and Operational Excellence
Support process flow discussions and translate existing system functionality to future state processes
Support the development of data performance KPIs for Transportation Providers, Carriers, Freight Forwarders, and Distribution Partners
Analyses tasks to identify efficiencies and ensure efforts are focused on business critical and business improvement activities.
Transportation, GDPs, Clinical Supply Chain, and Cold Chain Logistics
Coordinate with different Transportation Partners to deliver real-time and complete data related to all transportation business, as well as support Transportation Operations with any KPIs or other performance related issues pertaining to Transportation, Warehousing, or Distribution
Work closely with the SAP and SAP support teams to ensure that the system is optimized while maintaining alignment with global standards include Clinical Supply Chain, Transportation Visibility, Freight Audit and Payment, and Temperature Record Management Systems
Lend validation systems support for info related to qualification activity with Cold Chain Logistics shipping solutions
Identify process and working issues between functions and facilitate resolution where roles and responsibilities need guidance or direction
Requirements
Has a Bachelor's degree from an accredited college or university
Superior customer service ethic and interpersonal skills
Excellent organizational, multitasking and time management skills and ability to perform gracefully under pressure and meet inflexible or shifting deadlines
Positive, solution-oriented approach to problems
Availability to perform as part of a team as well as individually
Strong interpersonal skills and awareness of the Emotional Quotient in a corporate environment
Development of project candidates based on organizational needs and goals for Continuous Improvement and Business Technology projects
Some education in Lean Six Sigma, Project Management Institute, or general business analysis (nice to have)
Good verbal and written communication skills
Good organizational skills
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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