- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
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Analyst 2, Business Support
2 weeks ago
Comcast Manchester, United StatesComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
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Desktop Support Analyst
3 weeks ago
HTS Engineering Manchester, United StatesJob Description · Job DescriptionHTS Engineering Ltd. is the largest independent commercial HVAC manufacturers' rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the in ...
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Analyst 2, Business Support
2 weeks ago
Blackwomenintech Manchester, United StatesComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
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Desktop Support Analyst
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Analyst 2, Business Support
3 weeks ago
Blackwomenintech Manchester, United StatesComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
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Analyst 2, Business Support
3 weeks ago
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IT Support Analyst
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AgeSpan Lawrence, United StatesJob Description · Job DescriptionAgeSpan · Formerly Elder Services of the Merrimack Valley/North Shore · About Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in ...
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Analyst 2, Business Support
3 weeks ago
Comcast Bedford, United StatesComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
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Support Analyst
2 weeks ago
ASA Automotive Systems, Inc. Londonderry, United States**ASA Automotive Systems, Inc. is the leader in industry vertical and point of sale software solutions in the North American aftermarket Tire and Auto repair industry. We specialize in ERP solutions for retail, wholesale and commercial segments of the industry providing solutions ...
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Customer Support Analyst Bedford, New Hampshire
2 weeks ago
Meshwainfotech Bedford, United States**Customer Support Analyst** · Bedford, New Hampshire | Full Time * **Duration: 06 months, temp to hire** · **Shift hours:** Normal business hours based on the location · Primary Location: Remote- anywhere in the US · *****One of the managers would like someone local or close ...
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Senior Decision Support Analyst
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Submarine Training Support Program Analyst, Mid
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Senior Site IT Desktop Support Analyst
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Eaton North Charleston, United StatesEaton's IT team is currently seeking a Senior Site IT Desktop Support Analyst to join team. This position will be based at our North Charleston, SC facility. · The expected annual salary range for this role is $78,750 - $105,000 a year. · Please note the salary information shown ...
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Senior BSA Analyst
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Assoc Analyst
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Financial Analyst
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Senior Analyst
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Associate Financial Analyst
2 weeks ago
Eversource Energy Manchester, United StatesThe Associate Financial Analyst (Business Financial Performance) provides financial support to the Business Financial Performance team in the areas of coordination and support of the operating companies to produce the Monthly Financial Reports, Capital spending and Operations and ...
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Sr Supply Chain Compliance Systems Analyst
2 weeks ago
Sierra Nevada Corporation New Hampshire, United States Full timeDo you have an eye for detail and a passion for developing innovation solutions? Join our team The Sr Supply Chain Compliance Systems Analyst is responsible for overseeing the compliance of SNC's Source-to-Pay (S2P) system areas such as application development, application compli ...
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Desktop Support Analyst
3 weeks ago
cyberThink, Inc. Concord, United States1 - This is a FULLY ONSITE position. Please only submit currently LOCAL candidates who are willing and able to work onsite, full time in this role. · 2 - This is a 37.5-hour work week. Make sure your candidates are aware of this. · Duration: Approximately 6 Months · Total hours p ...
Technical Support Analyst - Manchester, United States - CDK Global
Description
Position Responsibilities and Essential Functions:
Qualifications and Requirements:
3-4 years of user support or implementation experience within a technical support organization or field service organization
Experience in a call or technical assistance center supporting networks, IP Telephony, or PBX systems is preferred
Excellent customer service skills via phone and in person
Proven ability to lead by example and affect a positive change among peers
An entry level of understanding in at least one of the following key product disciplines is Preferred:
Experience with Voice/IP, PBX, or other telephony system
Understanding of WAN connectivity concepts (analog, DDS, T1, ISDN, Frame Relay, MPLS etc...).
Understanding of LAN connectivity hardware and concepts to include router and switching technologies OSPF, EIGRP, BGP.
Preferred Attributes and Qualifications:
Associate Degree or commensurate experience
3-4 year of technical support experience with client contact
Knowledge of PC hardware and software and mobile devices (Smartphones/iPads)
Experience using a ticketing System such as Clarify, Remedy, or Footprints
Knowledge of Unix / Linux / SQL
Cisco certifications (CCENT, CCNA, etc) a plus but not mandatory
Internal Mobility Criteria
Given the level of training and time required to ensure proficiency in this role, employees will be expected to remain in role for a minimum of 24 months before any internal movement, outside of Customer Care, will be approved.
Any employee below this threshold will require approval by Sr. Director or above.
Compensation Range: $30.00 to $35.00
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to: