- Competitive compensation
- Medical, Dental, and Vision Insurance
- 401K with up to 4% company match
- Holiday Pay starting at day 1
- Paid Vacation Time
- Medical Benefits starting at your 31st day of employment
- Pension Plan
-
Member Experience Officer
1 week ago
TalentSource Staffing Mishawaka, United StatesLocation: Camp Hill Branch - Camp Hill, PA · Position Title: · Member Experience Officer · Department: · Retail Operations · Supervisor's Title: · Member Experience Manager/Assistant Manager · Classification: · Non-Exempt · Full Salary Range: · $ $ $32.05 · Starting Sa ...
-
Horner Roofing & Siding, LLC Mishawaka, United StatesABOUT US: · We are a growing family-owned roofing and siding company that services many storm damage clients. Our customers AND our employees are our #1 priority. We value integrity, honesty, hard work, teamwork, personal growth, a great attitude, and a heart towards service. We ...
-
Admissions - Surgical Services
2 weeks ago
Cataract and Laser Institute Mishawaka, United States**ESSENTIAL RESPONSIBILITES**: · - Efficiently process patients by collecting/verifying health history, medications, and current refraction/CL. If applicable, process Web Registration and confirm accuracy of data during patient's visit. Verify chart documentation and accurately e ...
-
Receptionist
3 weeks ago
Brickyard Healthcare Mishawaka, United States**Part time. Every other weekend *required*.** · We rely on and trust our **Receptionist** to provide clerical support to our center. We are seeking a qualified individual who is compassionate, a multi-tasker and ready to collaborate with leadership to change lives. The right per ...
-
Medical Assistant
3 weeks ago
Michiana Adult Medical Specialists Mishawaka, United StatesJoin a family friendly working environment where we our primary concern is to provide top quality medical care for our patients. · This position allows canidates a variety of work experiences, these include; Vitals, Derm procedures, Injections, Full EMR training. · Experience wit ...
-
Administrative Assistant
1 week ago
SERVPRO of South Bend, NE/W. St. Joseph County Mishawaka, United StatesDrops:AccountDrop is hiring an Administrative Assistant. · **Benefits/Perks** · - Top industry compensation · - Vision and dental insurance · - Paid Holidays · - Paid vacation time · - 401K retirement plan · - Career progression · - Professional development · **Key Responsibiliti ...
-
Surgery Scheduler
3 weeks ago
OrthoAlliance MSO, LLC Mishawaka, United StatesSouth Bend Orthopaedics has an immediate opening for a full-time Surgery Scheduling Support Specialist. · **BASIC FUNCTIONS** · Utilizing excellent customer service and communication skills, answers incoming phone calls to the surgery scheduling department, either answering the q ...
-
Centralized Scheduler
1 week ago
Michiana Hematology Oncology Mishawaka, United States**GENERAL SUMMARY**: · - This position is responsible for scheduling diagnostic tests ordered by the provider as well as referrals by the provider to another provider/facility for consult. · **CORPORATE PHILOSOPHY**: · - Employees of Michiana Hematology-Oncology, PC are committed ...
-
Birth Certificate Registrar
2 weeks ago
Saint Joseph Health System Mishawaka, United States**Employment Type**: · Full time · **Shift**: · Day Shift · **Description**: · Responsible for completion and transmission of birth certificates. Understands content of newborn health records with ability to abstract required data necessary for complete and accurate reporting to ...
-
Housing Choice Voucher Specialist
2 weeks ago
MISHAWAKA HOUSING AUTHORITY Mishawaka, United States**The Mishawaka Housing Authority is seeking a Full Time Housing Choice Voucher Specialist to join our TEAM** · We offer: · - Paid vacation, personal time, sick time and **15 paid holidays a year**: · - Health, dental, and vision insurance · - Generous Retirement Plan with an aut ...
-
Material Systems Analyst Ii
3 weeks ago
AM General LLC Mishawaka, United States**INTRODUCTION TO AM GENERAL** · AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are ...
-
Front Desk Administrator
1 week ago
Michiana Hematology Oncology Mishawaka, United States***: · - This position is responsible for coordinating the flow of patient care in the medical office setting. Greeting and orienting patients at check-in, obtaining updated demographic information, and collecting co-payments. Responsible for scheduling follow-up appointments, ch ...
-
Nurse Practitioner sleep Medicine, Full Time
2 weeks ago
Saint Joseph Health System Mishawaka, United States Full time**Employment Type**: · Full time · **Shift**: · **Description**: · Saint Joseph Health System, a regional ministry of Trinity Health has a wonderful opportunity for a Full-Time Nurse Practitioner with our Sleep Medicine team. · Primarily responsible to assess, evaluate and treat ...
-
Concierge- Front Desk Receptionist
2 weeks ago
North Woods Village Mishawaka, United StatesWelcome to North Woods Village, memory care assisted living communities designed and developed solely to meet the very special needs of those with Alzheimer's disease, dementia or other memory impairments, and to provide them with the dignity, lifestyle and support they deserve. ...
-
Legal Assistant
2 weeks ago
May Oberfell Lorber Mishawaka, United StatesOur mid-size law firm has an immediate need for a Legal Assistant. · **Primary Job Functions**; · - Assisting primarily in Medical Malpractice Defense & Litigation · - Filings with various local, state, and federal agencies · - Communicating with Clients · - Documentation prepara ...
-
Payroll, Accounts Payable
1 week ago
John Boettcher Sewer & Excavating Contractor Mishawaka, United StatesJob Overview: · **Duties**: · - Process weekly payroll and tax payments, including fuel taxes · - Process monthly, quarterly, annual payroll taxes and reports · - Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accoun ...
-
Cma/phlebotomist
1 week ago
Advanced Internal Medicine of Michiana Mishawaka, United StatesResponsibilities: · - Perform venipuncture and collect blood specimens from patients · - Prepare and label specimens for laboratory testing · - Verify patient information and maintain accurate records of blood samples · - Follow proper infection control and safety protocols durin ...
-
Engineering Coordinator
1 week ago
ABI Attachments Mishawaka, United States**Basic Function**: · The Engineering Coordinator executes tactical activities integral to the development of new products and the constant improvement of existing ones. · **Activities & Responsibilities**: · - **Project Coordination**- Maintain the active projects in our project ...
-
Accounts Payable/accounts Receivable Clerk
2 weeks ago
ABI Attachments Mishawaka, United States**Basic Function**: Execute crucial day-to-day accounting and sales administration responsibilities and support the accounting and finance operations of the department. · **Activities & Responsibilities**: · - **Accounts Payable**: · - Entering vendor invoices into Netsuite so th ...
-
Non-profit Accounting Specialist
1 week ago
HR Collaboration Group LLC Mishawaka, United States**Non-Profit Accounts Payable Specialist & Staff Accountant** · **This role **is located in** **the **Michiana** area** · Enjoy working in an inclusive environment where you can make an impact every day to build on our team success? Enjoy working independently and within teams to ...
Member Experience Officer - Mishawaka, United States - TalentSource Staffing
2 weeks ago
Description
Location:
Camp Hill Branch - Camp Hill, PA
Position Title:
Member Experience Officer
Department:
Retail Operations
Supervisor's Title:
Member Experience Manager/Assistant Manager
Classification:
Non-Exempt
Full Salary Range:
$ $ $32.05
Starting Salary Range:
$ $26.71
Benefit Highlights:
Summary:
The Member Experience Officer (MEO) is a consultative position within Belco's Branch Network.
This officer is responsible for lobby management, in-branch member service interactions, performs a wide range of sales/transactional duties to serve Belco's membership, and upholding quality, service, and brand standards.
The Member Experience Officer works to achieve growth and relationship goals in the areas of deposit/loan growth, business relationship growth, and consumer relationship growth.
The Member Experience Officer also maintains current knowledge of competitor products, services, and current promotions.Essential Functions:
Enthusiastically leads by example and supports the sales and service culture.
Must believe in the Belco Life and actively live the brand to enhance member experiences.
Provide efficient, prompt and accurate service in handling and processing member financial and service requests.
Manage the member experience by escorting members through appropriate delivery channels, such as home banking mobile deposit, online applications, and Interactive Teller Machines (ITMs).
Assists in branch call efforts by reviewing, updating and calling member/prospect lists regularly.Responsible for maintaining current and accurate records of sales tracking results, via Synapsys and Lobby Tracker.
A broad and solid understanding of the credit union products and services and the member's current relationship is necessary, in order to offer the member proper financial solutions.
Through a consultative sales approach, evaluates needs of potential members and offers appropriate products and services to enhance member's financial portfolio.
Assists members with preparing and compiling new member application and information to open any and all account types.Must be able to effectively handle cash, including large amounts, and maintain accurate and precise transactional records.
Assists members through the loan process to include inputting, communicating decisions, and settlement of loan applications, in addition to educating them on methods in which they can apply or settle in the future.
High level of conflict resolution to promptly handle member concerns without escalation.Troubleshoots and resolves member and internal inquiries in a timely, professional, and accurate manner.
Aids the Assistant Manager with directing and controlling the operational activities, including but not limited to: performing branch settlement, balancing of checks, vault cash, card stock, and daily balancing, etc.
Maintain current knowledge and adherence of Federal and State compliance laws and regulations, along with Belco's policies, procedures, safety standards.
Must maintain member and employee confidentiality.Embody Belco's mission, vision, and actively supports the Brand "Belco Life", within each and every interaction.
Constantly look for ways to improve processes that will improve the member's and/or team experience and communicate those ideas to Branch Management.
Consistently acts as part of a cohesive team, demonstrating excellent interpersonal skills.Participates in community and professional events.
Represents the credit union to its members and the public in a courteous, professional, and confident manner at all times.
All other duties as requested by the Member Experience Assistant Manager or Manager.Competencies :
Functional Skills:
Products/Service Knowledge, Selling Skills, Dependability
Operating Skills:
Quality Of Work, Communication, Solving Problems
Relationship Skills:
Member Focus, Teamwork
Behavorial Expectations
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
This role requires a significant amount of standing (up to 75% of the work shift) and moving about the branch for majority of the day.
Travel:
This position could require periodic travel to other branches in our seven-county footprint.
Minimum Required Education and Experience:
High School Diploma with a minimum of 2 years of similar or related experience, including time spent in a preparatory position.
In order to remain in this role, an employee must go through the MEO certification program and pass the curriculum within 6 months of position acceptance.
If the certification is not achieved, the employee will be removed from this role and be placed as a Member Experience Representative.
You must complete and pass the prescribed online Learning Management System courses assigned for this position within two years after position acceptance and before consideration for promotion.
Additional education/training requirements may be requested as new courses become available. Certain courses may be waived based on prior experience.Preferred Education and Experience:
Higher education, and more than 2 years of experience working in member service, lending, or call center department within a financial institution.
Broad knowledge of credit union functions and in-depth knowledge of member compliance, banking regulations, financial technology, lending processes, and member service.
Disclaimer:
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
We are an Equal Employment Opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual preference/orientation, age, disability, marital status, pregnancy, veteran status or other legally protected bases.
Belco's Diversity and Inclusion initiatives provide all employees with equal access to training and advancement opportunities throughout the organization.Belco will provide reasonable accommodation to applicants and employees with disabilities where appropriate throughout the application and employment process. Determinations on requests for reasonable accommodation related to any job function will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
#J-18808-Ljbffr
