Administrative Assistant - Mishawaka, United States - SERVPRO of South Bend, NE/W. St. Joseph County
3 weeks ago
Description
Drops:
AccountDrop is hiring an Administrative Assistant.
Benefits/Perks
- Top industry compensation
- Vision and dental insurance
- Paid Holidays
- Paid vacation time
- 401K retirement plan
- Career progression
- Professional development
Key Responsibilities:
- Receive and enter all lead client calls into the Servpro system and ensure followup to maximize excellent customer service
- Dispatch lead calls and job referrals to production manager and sales/marketing team
- Receive general phone calls and refer to appropriate staff member
- Daily analyze WIP report and monitor job status updates
- Coordinate master schedule
- Perform detailed and accurate data entry
- Assist other departments, as needed
Qualifications:
- 2+ year(s) of administrative or officerelated experience
- Experience in service industry environment a plus
- Possess polite, confident, and excellent customer service skills, including listening and questioning skills
- Excellent organizational skills and strong attention to detail
- Capability to work in a fastpaced, teamoriented office environment
- Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to learn new software, including Xactimate and proprietary software
- Minimum of HSD/GED
About Us
- All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever._
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