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    Chief Revenue Officer - Washington DC, United States - Direct Recruiters Inc.

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    Description

    Client Summary:

    This company is a virtual interpreting platform that connects users to a video or audio call with live, qualified interpreters for on-demand language assistance. Our global community of interpreters, located in over 140 countries, is available to help clients 24/7 in over 300 languages. Clients access them from any smartphone, tablet or computer, as well as through third-party integrations with platforms such as Zoom.

    We believe language is a Basic Human Right. We're on a mission to eliminate language barriers and ensure equitable access in healthcare, education, refugee and immigration support, legal services, and government, as well as facilitate business and social conversations.

    Position Responsibilities:
    • Revenue Generation Strategy:
      • Develop and execute revenue generation strategies across healthcare verticals, focusing on FQHC, home health, behavioral health, outpatient, and ancillary markets.
      • Drive market segmentation, targeting specific sectors to maximize revenue growth.
    • Sales Leadership and Operations:
      • Oversee inside and outside field sales operations, from lead generation to closing deals.
      • Establish and manage sales goals tied to corporate-level growth objectives.
      • Lead, mentor, and manage the Client Development team, ensuring productivity and success.
    • Sales Enablement and CRM Ownership:
      • Develop a Sales Enablement system, providing internal resources for the Client Development team.
      • Serve as the primary product owner for the CRM system (Hubspot) to provide critical insights for executive decision-making.
    • Financial Management and Reporting:
      • Build and manage departmental budgets, including commission structures.
      • Produce and maintain sales reporting, financial reports, projections, and budgets.
      • Provide in-depth financial analysis of team performance.
    • Strategic Partnerships and External Relations:
      • Manage strategic partnerships through B2B business development, partnership marketing, and integration efforts.
      • Oversee external vendor relationships, contracts, and associated SLAs related to the Client Development team.
    • Market Segmentation and Go-to-Market Strategy:
      • Implement a strong philosophy and methodology for segmenting the market, targeting specific healthcare sectors.
      • Develop go-to-market strategies, hiring specialized teams focused on specific segments.
    • Board and PE Collaboration:
      • Collaborate effectively with the board and private equity partners.
      • Provide transparent communication and reporting, demonstrating alignment with investor expectations.
    Experience & Skills:
    Required Experience and Qualifications:
    • 10+ years leading and contributing to SaaS Enterprise Healthcare sales teams, with a focus on FQHC, home health, and behavioral health.
    • Expertise in legacy and emerging healthcare technologies used by providers, health plan networks, and patients.
    • Familiarity with modern CRM systems (Salesforce, HubSpot) and G-Suite.
    • Proven experience building budgets, forecasting, and executive-level reporting.
    • Excellent written and verbal communication skills.
    • Strong experience working in a Mac environment.
    • Track record of leading productivity-driven teams.
    • Strong strategic thinking skills.
    • Demonstrated success in market segmentation, hiring, and targeted go-to-market strategies.
    • Experience in sales process optimization, throughput numbers, and demand generation.
    • Exposure to working with board and private equity partners.

    Key Performance Metrics (not limited to):

    • Pipeline growth MoM (Lead Generation)
    • % of leads as a result of direct sales outreach (vs. Digital sourcing)
    • Conversion Rates MoM
    • Closings MoM
    • Revenue from new clients (Usage) MoM
    • Growth in Enterprise-level clients MoM
    • Portfolio Diversification both in number and revenue.
    Compensation $225k
    • Social Security.
    • 401(K)
    • Disability.
    • Healthcare.
    • Pension.
    • Time Off (days)
    #J-18808-Ljbffr

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