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Hackensack

    Desktop Support Technician - Hackensack, United States - Excis Compliance ltd

    Excis Compliance ltd
    Excis Compliance ltd Hackensack, United States

    Found in: Zoho Direct Apply - 1 day ago

    Default job background
    Description
    • Responding to client support requests.
    • Contacting clients to find out the nature of the problem.
    • Traveling to the client's location or connecting via remote link.
    • Troubleshooting hardware and software issues.
    • Installing and maintaining hardware and computer peripherals.
    • Installing and upgrading operating systems and computer software.
    • Troubleshooting networking and connection issues.
    • Advising on software or hardware upgrades.
    • Providing basic training on computer operation and management.
    • Completing job reports and ordering supplies.


    Requirements

    • Proven work experience as Desktop Support Engineer or Support Technician.
    • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
    • Knowledge of popular operating systems, software applications, and remote connection systems.
    • Excellent interpersonal skills.
    • Good written and verbal communication skills.

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