Deskside Support Technician - Secaucus, United States - Tekskills

Description

Job Title:L2 Deskside Support

Location: Secaucus, NJ (Onsite)

Duration: 12+ Months

If your skills, experience, and qualifications match those in this job overview, do not delay your application.

Job description

• years of progressive experience in the desktop environment.
• knowledge and understanding of Windows desktop operating systems and intermediate knowledge and understanding of APPLE MAC systems.
• ability to perform complex troubleshooting / analysis of PC hardware, operating systems, and office automation software, with expert level knowledge in at least one area of specialization.
• knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.
• to perform troubleshooting and analysis of PC hardware, PC operating systems (Windows 2007, Windows 10) and office automation software, with expert level knowledge in at least one area of specialization.
• ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
• Video setup and troubleshooting skills, Intermediate knowledge of MS TEAMS, Zoom integration, configuration.
• to perform troubleshooting and analysis of Microsoft Office Suite of products including versions 2007, 2010, Office 365.
• knowledge and understanding of LAN environments
• knowledge of communication protocols
• knowledge of PC-to-Mainframe access.
• knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange) Creativity and advanced problem-solving skills that lead to effective solutions to complex and varied problems.
• demonstrated ability to encourage and model positive cross-team partnerships. Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
• of printer Maintenance.

Preferred Qualifications

• degree in Business or Computer Science
• Certified Systems Engineer (MCSE)