POS Support Technician I - Hackensack, United States - United Merchant Services
Description
Job Description
Job Descriptionbluu Inc. is a provider of payment processing services and a developer of Point of Sales Solutions.Location: Hackensack, NJ, Duluth, GA
Job Description:
Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible
Prepare/stage POS hardware and software for deployment
Maintain POS department equipment and tools
Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues
Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks
Monitor system performance and troubleshooting issues
Provide documentation as required
Qualifications and Skills
Resourcefulness and problem-solving aptitude
Excellent communication skills
Bi-lingual in English & Korean
POS/PC support related experience preferred
Able to work off-site occasionally
Business travel may be required
Must be able to work flexible working hours
Able to lift up to 40 lbs
Benefits
-Medical, Dental, and Vision Insurance, 401K matching, Life Insurance
-PTO, Paid Holidays, Gym Reimbursement, Friday Company Lunch
Salary Range: depends on experience