- Will be scheduled to work holidays
- Position is 4 days on, 3 off.
- Operating as a 24/7 dedicated operations team, Client's shift schedule entails 10-hour shifts, four days a week, with a quarterly rotation between 1st, 2nd, and 3rd shifts or as necessitated by the business.
- Upon selection, Client's dedicated team will provide a comprehensive 4-week training program to ensure your success in the role.
- Ability to work night shifts for a minimum of 3 months is mandatory. (Required)
- As a Network Support Specialist within Client's Network Management Center (NMC), candidate will be integral to the monitoring of the Client's Mobility & IP network, ensuring seamless cellular mobile services on cruise ships worldwide.
- This role involves maintaining the reliability and optimal performance of Client's network infrastructure, encompassing the Transport Network (Cisco Switching & Routing), Mobility Network (Ericsson RAN/Core devices for GSM, UMTS, and LTE, as well as DAS), and IoT solution for Container ships.
- Candidate's duties will include monitoring network activities, diagnosing and resolving issues, and delivering technical support to both internal and external stakeholders.
- Network Monitoring
- Utilize network monitoring tools to continuously observe network performance and identify potential issues.
- Respond promptly to alerts and incidents, conducting initial troubleshooting to determine the root cause of network problems.
- Issue Resolution
- Diagnose and resolve network incidents, collaborating with cross-functional teams to implement effective solutions.
- Document troubleshooting steps, resolutions, and maintain a comprehensive knowledge base for future reference.
- Technical Support
- Provide timely and effective technical support to end-users and internal teams experiencing network-related problems.
- Communicate technical information clearly to both technical and non-technical audiences.
- Configuration and Maintenance
- Assist in the configuration, installation, and maintenance of network equipment, including routers, switches, and firewalls.
- Collaboration
- Collaborate with network engineers and other IT professionals to maintain, implement, and optimize network infrastructure.
- Participate in cross-functional teams to implement new technologies and address evolving business requirements.
- Documentation
- Maintain accurate and up-to-date documentation of network configurations, procedures, and troubleshooting processes.
- Contribute to the development of standard operating procedures (SOPs) to enhance network management efficiency.
- Emergency Response
- Act promptly during critical situations, providing support in the event of network outages or emergencies.
- Work closely with the Network Management Center (NMC) SMEs, Lead and Manager to escalate and coordinate responses to high-priority incidents.
- Bachelor's degree in Telecommunications, Computer Science, or relevant professional experience. (Preferred)
- Demonstrated expertise in IP network support and/or cellular network support, with a preference for experience in a NOC environment. (Required)
- Proficiency in utilizing network monitoring tools and diagnostic utilities, such as Solarwinds, PRTG, Nemo Analyze, etc. (Required)
- Exceptional troubleshooting and problem-solving skills. (Required)
- Familiarity with Cisco switches and routers, Vmware, ESXI, and other networking equipment. (Required)
- Knowledge of cellular network infrastructure (RAN and Core) for GSM, UMTS, LTE, and 5G technologies. (Required)
- Familiarity with IoT, RF engineering/optimization, and DAS (Distributed Antenna System) is beneficial. (Preferred)
- Possession of relevant certifications (e.g., CCENT, CCNA) is advantageous. (Preferred)
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Peer Support Specialist
4 hours ago
WestCare Foundation Pembroke Pines, United StatesPeer Support Specialist · Job Details · Job Location · Pembroke Pines 1633 Poinciana Drive - Pembroke Pines, FL · Position Type · Full Time · Education Level · High School · Salary Range · $ $19.23 Hourly · Job Category · Nonprofit - Social Services · Description · Position ...
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IT Support Specialist I
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SherlockTalent Miramar, United StatesJob Title: · IT Support Specialist · Location: · Onsite in Miramar, FL · Job Type: Contract, Aerospace · Salary: · Market Competitive hourly rate · Job#: · 7298 · Job Summary: · #1 priority: · Great, can-do attitude. · Winners only, whiners need not apply. · This positio ...
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VITAS Healthcare Miramar, United States Full timePayer Relations Credentialing and Contract Support is responsible for prioritizing and cataloguing all incoming payer credentialing requests to ensure timely and efficient turn around. Maintains new and existing payer credentialing data in related computer systems. Assists Payer ...
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Charter Schools USA Aventura, United States Full timeJOB PURPOSE Serve as an IT Support Specialist in maintaining & supporting system availability of critical and non-essential school systems. Supports IT needs of assigned regional schools as determined by State IT team. Provides superior customer support to school administration, ...
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Charter Schools USA Aventura, United States Full timeJob Description · JOB PURPOSE · Serve as an IT Support Specialist in maintaining & supporting system availability of critical and non-essential school systems. Supports IT needs of assigned regional schools as determined by State IT team. Provides superior customer support to ...
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Southeastern Integrated Care LLC Pembroke, United StatesOur competitive salary, paid healthcare benefits options, matching 401k plan, bonus and stipend structures afford you and your family the financial support needed for you to focus on saving lives and providing the best opportunity for our clients to reach their maximum potential. ...
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Southeastern Integrated Care LLC Pembroke, United StatesOur competitive salary, paid healthcare benefits options, matching 401k plan, bonus and stipend structures afford you and your family the financial support needed for you to focus on saving lives and providing the best opportunity for our clients to reach their maximum potential. ...
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Peer Support Specialist
2 weeks ago
WESTCARE INC Pembroke Pines, United StatesJob Details · Job Location · Pembroke Pines 1633 Poinciana Drive - Pembroke Pines, FL · Position Type · Full Time · Education Level · High School · Salary Range · $ $19.23 Hourly · Job Category · Nonprofit - Social Services · Description · Position Summary: · The Peer Support Spe ...
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Admin Support Specialist
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Laigle Business Group Inc Hollywood, United StatesJob Description · Job DescriptionThe implementation position primarily oversees the accurate and timely activation of accounts. This position also maintains the health of accounts throughout their lifetime and coordinates with sales agents to ensure accounts stay happy and on boa ...
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Area IT Support Specialist
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Hazen and Sawyer Hollywood, United StatesLevel 2 IT Support Specialist – Competitive Pay, Fast Track Potential, Established Private Firm · Interested in a great opportunity within a fast-paced, nimble ITS Department using cutting-edge technology? If you are highly motivated and want to jump start your career as a Level ...
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4 weeks ago
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CPS Products Hollywood, United StatesJob Summary · As a Billing and Logistics Support Specialist in the Technical Support Department, you will play a vital role in ensuring efficient billing and payment processes and logistical operations to support the field service network and CPS customers. Your responsibilities ...
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Sales Support Specialist
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Launch Support Specialist
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Hotwire Communications Fort Lauderdale, United States Full timeJob Details · Description · The Launch Support Specialist is responsible for providing daily interactions with customers virtually and in person while also providing quality assurance to ensure all customer documentation is updated into their accounts and service orders are pr ...
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IT Support Specialist
1 day ago
ICBD HOLDING LLC Lauderdale Lakes, United StatesAbout ICBD Holdings, LLC · ICBD Holdings, LLC, is a management company that offers centralized services including human resources, financial/accounting, IT and employee leasing. Today ICBD's portfolio includes companies in the behavioral healthcare space, medical billing and pub ...
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IT Support Specialist
6 hours ago
Insight Global Miami, United States OTHERJob Description · A Logistics Company in the Miami area is seeking a contract to hire 2nd shift onsite IT Support Specialist to work Friday-Monday for support at a live package sorting facility. You will be responsible for troubleshooting hardware and software issues in the facil ...
Network Support Specialist - Miramar, United States - Pinnacle Group, Inc.
Description
In search of an experienced Network Support Specialist for an exciting contract position that could eventually become a permanent role with future growth opportunities for the right candidate. This position is an onsite role and located in Miramar, FL. Please see shift details and job description below.
Shift Schedule:
Job Overview:
Key Responsibilities:
Qualifications:
Pay Range: $30/HR
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.
Network Support Specialist professionals in Miramar
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Alex Slocum
Genesys Solution Architect Developer