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IT Support Specialist - Hollywood, United States - Hazen and Sawyer
Description
Level 2 IT Support Specialist – Competitive Pay, Fast Track Potential, Established Private Firm
Interested in a great opportunity within a fast-paced, nimble ITS Department using cutting-edge technology? If you are highly motivated and want to jump start your career as a Level 2 IT Support Specialist and beyond, then Hazen should be an option.
Location
Hazen and Sawyer Hollywood, FL. We do not provide relocation costs if you are a candidate outside of the area.
The Firm
We are an employee-owned firm with over 1800 people. Our primary focus is on planning, designing, and overseeing construction of environmental infrastructure – water, wastewater, and stormwater management. We endeavour to recruit the best people, provide them with challenging, interesting, and creative assignments, and furnish them the tools they need to succeed.
The Position
Level 2 Helpdesk experience in all aspects of IT support and will be working with the Helpdesk Manager.
Responsibilities
• Provide support and troubleshooting of complicated issues on the Helpdesk.
• Provide high level customer services consistent with IT best practices.
• Assist in the preparation and implementation of policies, procedures, and standards.
Position Requirements
• Expert knowledge in Microsoft Office 365.
• Working knowledge of the Open System Interconnection (OSI) model.
• Ability to diagnose problems, perform repairs on IT assets, and provide support for a wide range of applications.
• In-depth knowledge of Microsoft Windows based client operating systems.
• Knowledge of Virtual Server Infrastructure Systems (Hyper-V and Citrix)
• Experience with windows networking.
• Strong interpersonal, organizational, written, and oral communication skills.
• Ability to maintain a clean and efficient working environment.
• Highly self-motivated and directed.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks.
• Team player with the ability to contribute positively to the team.
• Experience working in a team-oriented, collaborative environment.
• BS/BA degree in the field of computers required and minimum of 3 years working in IT support roll.
Why Should You Apply?
