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Corona

    Chargeback Specialist - Corona, United States - Monster Beverage 1990 Corporation

    Monster Beverage 1990 Corporation
    Monster Beverage 1990 Corporation Corona, United States

    4 weeks ago

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    Description

    Position Summary:
    Specialist position in the Chargeback Department. This position will make sure that all Chargebacks are processed correctly and on time according to Chargeback Department policies


    Essential Job Functions:

    • Title: Job Description - Chargeback Specialist.
    • Review and post claims
    • Audit claim creation for accuracy
    • Edit assignment numbers on the AR aging relating to deductions, credits or repayments
    • Monthly report of repayments received
    • Manage Freight Violations log
    • Train new hires - Backup
    • Point of contact for questions, issues, research requested by internal Collections department
    • SAP testing
    • Monthly assignment reconciliation
    • Ensure damage credits are being handled by each A/R clerk
    • Review and add remarks to Weekly Amazon Claim Status report
    • Commissions (monthly): Calculate commissions, submit invoices for approval, create commission accrual
    claims

    • Penalty accrual (monthly): Audit claims for blank category or claim reason coding and create true up claims for
    accrual

    • Journal entry & Schedule for Spoils reserve
    • Follow up with Operations/Customer Operations for approval of outstanding claims
    • Impose claim escalation policy
    • Escalate, suggest resolution, and manage ongoing customer issues needing resolution
    • Innovate or suggest department process/procedure improvements or changes
    • One on one meetings with A/R clerks to go over workload and progress
    • Create and/or update Standard Operating Procedure's documents
    • Create and manage tasks on ClickUp

    Position Requirements:

    • SAP experience preferred
    • Intermediate Excel
    • High school diploma is required
    • Some college education (especially accounting) preferred
    • Must be detail oriented and able to work in a fast-paced, high-volume environment in an efficient manner
    • Positive attitude and willingness to learn
    • Good communicator, not afraid to ask questions, follow up and problem solve
    • Good verbal & written communication skills (Writing sample will be required)
    • Must be a team player and willing to assist other team members and various departments
    • Must be able to recognize and meet deadlines and volume goals (must be results oriented)
    • Must be able to work independently with minimal supervision
    • Must be able to research, problem solve and identify solutions
    • Ability to multitask and appropriately prioritize

    Pay Range:
    $25/hr
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