- Educating members about ECM services, assisting them with enrollment and serving as the primary liaison between the member and any services they may need.
- Support individuals and family as they navigate the health care system and transition to improvement in self-care and health care management.
- Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement.
- Provide ongoing follow-up, basic motivational interviewing, and goal setting with
- patients/families.
- Helping bridge conversations with members and remove barriers that prevent them from accessing health and social services; and conduct face-to-face outreach to panel of members for appointment scheduling, needs assessment, and care gap closure.
- Meeting member in clinic, facility or at home to help identify social determinants of health impacting member's health and general well-being.
- Collaborate with the full care team to create an individualized, linguistically and culturally appropriate care plan for every enrolled member.
- Assists members in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
- Facilitates communication between all parties (members, families, colleagues, and community-based organizations) as needed.
- Documents interactions with members and on behalf of members in medical record
- Follow – up with patients via phone calls, home visits and visits to other settings where patients can be found.
- Help patients set personal health related goals and attend appointments.
- Provide referrals for services to community agencies as appropriate.
- Help patients connect with transportation resources and provide appointment reminders in special circumstances.
- Exhibit excellent working relations with patients, visitors and staff,
- Effectively communicating CHS' mission.
- Work closely with medical providers to help ensure that patients have comprehensive and coordinated care plans.
- Work collaboratively with other clinical personnel assigned to the same patient.
- Knowledgeable about community resources appropriate to needs of patients/families.
- Responsible for providing consistent communication to the Case Manager to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress.
- Act as a patient advocate and liaison between the patient/family and community service agencies.
- Record patient care management information in the EMR and other software no later than 24 hours after patient contact.
- Manage assigned caseload of patients.
- Always maintain HIPPA compliance.
- Good organizational skills to handle multiple priorities while remaining professional and calm.
- Ability to work with many diverse people, including children and teenagers.
- Effective telephone skills.
- Strong level of confidentiality due to the sensitivity of materials and information handled.
- Ability to make suggestions on workflow or system efficiency and effectiveness.
- Ability to work independently and be self-directed and flexible.
- Ability to prioritize.
- Ability to perform functions with minimal supervision.
- Ability to work at a high-volume level of accuracy.
- Be committed to the mission of COPE Health Solutions ECM Program.
- Behave in a professional manner and consistently demonstrate and promote the values of respect, honesty, and dignity for the patient, families, and all members of the health care team.
- Committed to the constant pursuit of excellence and teamwork in improving the care of the patient and families in the community.
- Be punctual for scheduled work and use time appropriately.
- Perform duties in a conscientious, cooperative manner.
- Perform required amount of work in a timely fashion with a minimum of errors.
- Be neat and maintain a professional appearance.
- Maintain confidentiality and protect the program by abiding by laws and principles related to confidentiality; keep information concerning Program Operations, patients and employees confidential.
- Valid California Driver's License
- High school graduate or equivalent required; Associate's Degree in Business Administration or related field preferred.
- Successful completion of a Community Health Worker formal training program such as from a college or other education institution is preferred.
- Written and oral fluency in English and Spanish is preferred.
- Experience working in a multi-cultural setting.
- Willing to learn and understand a variety of different cultures, perspectives, and norms.
- Experience working in a community-based setting for at least 1 to 2 years preferred.
- Basic computer skills required; electronic medical record (EMR) experience preferred.
- Understand the community served, community connectedness.
- Good communication skills, such as listening well, and using language appropriately.
- Ability and willingness to provide emotional support, encouragement, and motivation to patients.
-
Community Health Worker
2 weeks ago
Esperanza Community Housing Corporation Los Angeles, United States_**Organizational Mission**_ · - Esperanza Community Housing Corporation is a social justice non-profit that achieves comprehensive, long-term community development. We recognize that Indigenous, Black, and Latino immigrant communities are disproportionately impacted by historica ...
-
Community Health Worker
2 weeks ago
HSS Inc. Los Angeles, United StatesThe Supervising Community Worker will supervise, mentor, and provide programmatic support to a team of Community Workers. · Minimum Qualification Requirements · 5 years of experience developing, implementing, and evaluating a health focused program with one year at a supervisory ...
-
Community Health Worker
2 weeks ago
Children's Hospital Los Angeles Los Angeles, United StatesLocation/Org Data : Introduction: · **NATIONAL LEADERS IN PEDIATRIC CARE** · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and rese ...
-
Community Health Worker
6 days ago
COPE Health Solutions Los Angeles, United StatesThe Community Health Worker (CHW) is responsible for helping patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW supports providers and the Case Managers through an integrated approach to care management and ...
-
Mental Health Worker
1 week ago
Victory Starts Now Los Angeles, United StatesYou will be working with individuals who have severe and persistent mental illnesses as well as substance abuse issues. These individuals come to us from jail and are with us in lieu of being in jail or the state hospital. · The emphasis of this position is mentorship. In your ro ...
-
Mental Health Worker
1 week ago
Victory Starts Now Los Angeles, United StatesYou will be working with individuals who have severe and persistent mental illnesses as well as substance abuse issues. These individuals come to us from jail and are with us in lieu of being in jail or the state hospital. · The emphasis of this position is mentorship. In your ro ...
-
Mental Health Worker
1 week ago
Rx Psych Staffing Inc Los Angeles, United States**Benefits**: · - Competitive salary · - Flexible schedule · - Training & development · **Benefits/Perks** · - Competitive Compensation · - Great Work Environment · - Career Advancement Opportunities · **Job Summary** · **Responsibilities** · - Assist doctors, nurses, and others ...
-
Community Health Worker
1 week ago
St. Vincent Preventative Family Care Los Angeles, United StatesResponsibilities: · - Educate individuals and communities on various health topics and resources · - Conduct outreach activities to promote health programs and services · - Assist individuals in navigating the healthcare system and accessing appropriate resources · - Provide soci ...
-
Community Health Worker/ Promotora
1 week ago
Gracelight Community Health Los Angeles, United States**SUMMARY**: · The Community Health Worker (CHW) offers preventive health services to prevent disease, disability, and other health conditions or their progression; to prolong life; and promote physical and mental health for patients and the community served. The CHW assists pati ...
-
Comprehensive Perinatal Health Worker
1 week ago
Central Neighborhood Health Foundation Los Angeles, United States**SUMMARY** · The Comprehensive Perinatal Healthcare Worker (CPHW) is an integral member of the Prenatal Care Team. The CPHW interacts with pregnant and postpartum patients as they navigate CNHF and community prenatal services. This position provides direct clinical care to patie ...
-
Mental Health Social Worker
3 days ago
Gateways Hospital & Mental Health Center Los Angeles, United States**Mental Health Social Worker** · **Full Time** · **Social Services** · Gateways Hospital and Mental Health Center located in Los Angeles, is a non-profit organization that provides an array of comprehensive mental health services for Children, Adolescents, Transitional Aged Yout ...
-
Social Worker Lcsw Women's Behavioral Health
1 week ago
Providence Los Angeles, United States**Description** · The behavioral health care manager is a core member of the collaborative care team, including the patient's medical provider and psychiatric consultant, as well as the larger primary care team or medical team. The behavioral health care manager is responsible fo ...
-
L.A. Care Health Plan Los Angeles, United StatesTransitional Care Services Community Health Worker II · **Job Category**:Administrative, HR, Business Professionals**Department**:Care Management**Location**:Los Angeles, CA, US, 90017**Position Type**:Full Time**Requisition ID**:11279**Salary Range**: $55, Min.) - $69, Mid.) - $ ...
-
Los Angeles County Department of Human Resources Los Angeles County, CA, United States**TYPE OF RECRUITMENT**: · **Open Competitive Job Opportunity** - **EMERGENCY** · **EXAM NUMBER**: · - Y9035T-DOJ · **FIRST DAY OF FILING**: · May 28, 2024, AT 8:00 a.m., PT**NO OUT-OF-CLASS EXPERIENCE OR **WITHHOLDS** ARE ALLOWED FOR THIS EXAMINATION.** · **Correctional Health S ...
-
Medical Case Worker Ii/correctional Health
4 days ago
Los Angeles County Department of Human Resources Los Angeles County, CA, United States**TYPE OF RECRUITMENT** · - Open Competitive Job Opportunity - **EMERGENCY** · *** · **EXAM NUMBER** · - Y9002S-DOJ · *** FIRST DAY OF FILING**: · - Tuesday, May 28, 2024 at 9:00 A.M. (PT) · **CORRECTIONAL HEALTH SERVICES - 20% RECRUITMENT AND RETENTION BONUS** · The County of Lo ...
-
Mental Health Worker
1 week ago
CEDARS-SINAI Beverly Hills, United StatesJob Summary: · Under general supervision of a licensed care giver, The Mental Health Worker (MHW) delivers patient care and performs basic procedures for an assigned group of patients. Assists patients with activities such as eating, walking, and personal hygiene. Records and rep ...
-
Mental Health Worker
2 weeks ago
Mission Community Hospital Panorama City, United StatesThe MHW assists the licensed nurses in providing patient care in the mental healthcare setting. He/she communicates with the Administrator, Manager, Charge RN and co-workers as appropriate about changes in patient's clinical condition including vital signs, behavioral and physica ...
-
Mental Health Worker
2 weeks ago
La Palma Intercommunity Hospital La Palma, United StatesOverview: · Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community La Palma Intercommunity Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community d ...
-
Community Health Worker
1 week ago
Providence Van Nuys, United States**Description** · The Community Health Worker II (CHW-II) is responsible for helping community residents and Medical Center patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW-II will provide job duties with ...
-
Mental Health Worker
1 week ago
Mission Community Hospital Panorama City, United StatesThe MHW assists the licensed nurses in providing patient care in the mental healthcare setting. He/she communicates with the Administrator, Manager, Charge RN and co-workers as appropriate about changes in patient's clinical condition including vital signs, behavioral and physica ...
Community Health Worker - Los Angeles, United States - COPE Health Solutions
Description
The Community Health Worker (CHW) is responsible for helping patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW supports providers and the Case Managers through an integrated approach to care management and community outreach. As a priority, activities will promote, maintain, and improve the health of patients and their family. CHW provides social support and informal counseling, advocates for individuals and community health needs. FLSA Status Non-Exempt Salary Range $ $25.00 per hour Reports To Licensed Clinical Social Worker Direct Reports None Location Los Angeles, CA Travel Up to 80% Work Type Regular Schedule Full Time Position Description:Position Expectations:
What We Do: COPE Health Solutions is a national mission-driven consulting firm that partners with health systems and payor clients. We provide our clients with the tools, services and advice they need to thrive in the current complex and uncertain pluralistic payment environment and achieve visionary, organizationally relevant results. Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care. In partnership with the Keck Graduate Institute, the COPE Health Scholar Services provide pre-health students and careerists looking to make a transition to health care with hands-on, experiential education opportunities. Scholars are carefully selected, well-trained and placed in clinical and administrative areas within hospitals and ambulatory care centers, where they are integrated into and assist the health care clinical or administrative team. The COPE Health Scholars Programs is a unique opportunity for students and those considering a career transition to bridge the gap between academic training and real life, as well as to gain specific training for non-licensed job roles.
To Apply: To apply for this position, or to view all available positions, visit us at