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    Bilingual Medical Receptionist - Miami, United States - SQRL

    SQRL
    SQRL Miami, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    This is a great opportunity for experienced Medical Receptionists, Front Desk Associates, or Medical Assistants in the Miami-Kendall area

    Highlights

    • Play a role in cutting-edge clinical trials - a meaningful healthcare position
    • Full Benefits (Health, Dental, Vision, 401k w/ 4% Match, PTO, Paid Holidays)
    • Gain experience in the fast-growing world of clinical research and develop skills that are in high demand
    • Monday - Friday 8:30 am-5:00 pm
    • $18 - $20hr

    Position

    The Medical Receptionist is an essential member of the clinical research site team. They ensure smooth administrative operations while providing an impeccable patient experience in every interaction. The Medical Receptionist is responsible for creating a welcoming, positive, and supportive environment for patients. They are the gatekeepers, setting the example of what patients can expect during their care journey

    Company
    Our client is a Clinical Research site network with over 15 research sites across the seven states. Their sites conduct Phase I-IV trials in therapeutic areas like cardiology, metabolic disorders, renal, CNS, pulmonology, and vaccines.

    RESPONSIBILITIES

    • Perform front-desk duties, including greeting patients, handling phone calls, and distributing mail and faxes, ensuring messages and information are forwarded accurately and promptly.
    • Uphold professional and courteous communication with all stakeholders, including staff, clients, vendors, physicians, and patients, ensuring confidentiality and appropriate interaction at all levels.
    • Maintain detailed records of communications and update logs/lists as directed, contributing to efficient operational flow.
    • Support document creation and revision for study coordinators and various departments, ensuring accuracy and adherence to regulatory standards.
    • Assist in administrative tasks for the regulatory department, including CV/resume updates, filing, and copying, and accurately filing documents in the relevant files and binders.
    • Conduct follow-up communications with subjects for visit reminders and schedule visits and procedures as per leadership instructions.
    • Execute all responsibilities in a cost-effective manner, with the readiness to take on additional duties as assigned by management.

    Qualifications

    • High school diploma or equivalent
    • At least 1 year of experience in a medical office or healthcare environment (or equivalent combination of education and experience)
    • Strong organizational skills, attention to detail, and basic math proficiency
    • Proficiency with computer applications such as Microsoft Office applications
    • Excellent customer service, communication, and interpersonal skills
    • Ability to handle multiple tasks, adapt to changing workloads, and work under minimal supervision
    • A high degree of integrity and professionalism
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