-
Cemetery Services Specialist
1 week ago
SCI Shared Resources, LLC Colton, United States Full timeOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Participates in openings and closings for interments, entombments, inurnments, and disinterment as well as the installation of memorials and markers. Perfo ...
-
Community Service Specialist
1 day ago
California State University, San Bernardino San Bernardino, United States**Community Service Specialist (Community Service Specialist I), Parking Administration** · **California State University, San Bernardino** · **Job No**: 538478 · **Work type**: Staff · **Categories**: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, F ...
-
Community Service Specialist
2 days ago
California State University San Bernardino, United States**Job no**: 538478 · **Work type**: Staff · **Location**: San Bernardino - San Bernardino Campus · **Categories**: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety, On-site (work in-person at business location) · **Job Summary** · Und ...
-
Business Services Specialist
1 week ago
San Bernardino County San Bernardino County, CA, United States**The Job**: · - The **Workforce Development Department** is recruiting for **Business Services Specialists,** who serve as the initial point of contact in engaging businesses, organizations, education, and government agencies. Business Services Specialists conduct outreach; work ...
-
Housing Services Specialist
3 days ago
Housing Authority of the County of San Bernardino San Bernardino, United States**Salary** · - $46, $57,888.48 Annually**Location** · - Housing Programs Office - 672 S. Waterman Ave San Bernardino, CA**Job Type** · - Full-time**Job Number** · **Department** · - Housing Services**Division** · - HPO - Waitlist**Opening Date** · - 05/14/2024**Closing Date** · - ...
-
Financial Services Specialist
5 days ago
Loma Linda University San Bernardino, United States**Job Summary**:The Financial Services Specialist coordinates the accurate and complete registration for patients of all reimbursement types. Is responsible for verifying eligibility and benefits for both physician and hospital based services, entering patient demographics, and c ...
-
Customer Service Specialist
1 week ago
AutoTrader Ontario, United StatesThe role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with autoTrader. This role also serves as the internal primary point of contact between the customer and the autoTrader for specific ...
-
Customer Service Specialist I
1 week ago
ABIDSS, Inc. Loma Linda, United StatesOverview: · Do you have exceptional **customer skills** and consider yourself **highly organized**? If so, our Customer Service Specialist based out of our **Loma Linda, CA** office may be the role for you · The **Customer Service Specialist's** primary objective role is to estab ...
-
Employee Services Specialist
1 day ago
Orange Lutheran High School Orange, United States*** · The Employee Services Specialist position is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flex ...
-
Member Services Specialist
1 week ago
SchoolsFirst FCU Santa Ana, United StatesWe're always looking for diverse, talented, service-oriented people to join our exceptional team. · Member Services Specialist · Pay Range: · $ $41.25 · Scheduled Weekly Hours: · 40 · **What You'll Be Doing** · Relied upon as a branch specialist in the area of real estate, consum ...
-
Customer Service Specialist
3 days ago
FERRY INTERNATIONAL LLC Santa Ana, United StatesTomFerry is the #1 coaching company in real estate. Our mission is to raise the standards by creating success. That means we are super-focused on supporting our members, employees and partners to set big goals and do whatever it takes to achieve them. Of course, we are there ever ...
-
Retail Service Specialist
4 days ago
Automobile Club of Southern California Mission Viejo, United StatesWe are looking for someone who will thrive in a sales and service environment. We'll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upsel ...
-
American Woodmark Riverside, United StatesTo provide builder service support at the builder center location by performing order entry and assisting in scheduling field service. This position will also provide customer support and communicate detailed product information to all customers/clie Customer Service Specialist, ...
-
ARC Service Specialist
1 week ago
HUB International Riverside, United StatesThe Accounting Resource Center (ARC) is the Accounting Help Desk for the HFC. The ARC's customers include the regional servicing teams, regional leaders, and the regional finance teams. Although we are part of Accounting, the ARC team does not perform any Accounting functions. · ...
-
American Woodmark Riverside, United StatesCustomer Service Specialist, Builder Services · #8806 · Riverside , · CA · Location Code · Functional Group · Customer Care · Global Req · Job Title · Customer Service Specialist, Builder Services · $ $22.50 · Posting Locations · Job Description · With over 10,000 employees and ...
-
American Woodmark Riverside, United StatesWith over 10,000 employees and more than a dozen brands, American Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designer and bring their vision to life. Acros ...
-
American Woodmark Riverside, United StatesWith over 10,000 employees and more than a dozen brands, American Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designer and bring their vision to life. Acros ...
-
Customer Service Specialist
2 weeks ago
Cascade Enterprises Muscoy, CA, United States Freelance**For our renowned logistics client in Muscoy, CA, we are currently seeking a Customer Service Clerk (m/f/d) as part of direct personnel placement.** · **Your responsibilities:** · - Organizing sea freight shipments · - Maintaining and supporting customer relationships · - Creati ...
-
Customer Service Specialist, Builder Services
15 hours ago
American Woodmark Riverside, United StatesWith over 10,000 employees and more than a dozen brands, American Woodmark is one of the nations largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designer and bring their vision to life. Across ...
-
American Woodmark Riverside, United StatesWith over 10,000 employees and more than a dozen brands, American Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designer and bring their vision to life. Acros ...
Customer Service Specialist - Riverside, United States - AdaptHealth corp.
Description
AdaptHealth Opportunity – Apply TodayAt AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes.
We are actively recruiting in your area.If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Customer Service SpecialistCustomer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients.
The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls.Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor.
Customer Service Specialists should educate Patients of their financial responsibility when applicable.Job Duties:
Develop and maintain working knowledge of current products and services offered by the company
Answer all calls and emails in a timely manner, in adherence to their goals
Document all call information according to standard operating procedures
Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
Review all required documentation to ensure accuracy
Accurately process, verify, and/or submit documentation and orders
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
Must be able to navigate through multiple online EMR systems to obtain applicable documentation
Enter and review all pertinent information in EMR system including authorizations and expiration dates
Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies
Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered
Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.
Meet quality assurance requirements and other key performance metricsFacilitate resolution on customer complaints and problem solving
Pays attention to detail and has great organizational skills
Actively listens to patients and handle stressful situations with compassion and empathy
Flexible with the actual work and the hours of operation
Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and "How-To" documents
Competency, Skills and Abilities:
Excellent customer service skills
Analytical and problem-solving skills with attention to detail
Decision Making
Excellent ability to communicate both verbally and in writing
Ability to prioritize and manage multiple tasks
Proficient computer skills and knowledge of Microsoft Office
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
Work well independently and as part of a group
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Minimum Job Qualifications:
High School Diploma or equivalent
One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.Exact job experience is considered any of the above tasks in a Medicare certified.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.
This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
#J-18808-Ljbffr
Customer Service Specialist professionals in Riverside
-
Tasia Spencer
Customer Service Specialist
-
Miranda Duran
outgoing
-
christopher sohl
tool and fleet assistant
-
Melissa Zarate
Shift manager
-
Jasmine Tellez
Instructional Aide
-
Kirolos Ghobrial
Norco College Student Aide