- Do you have a passion for people and value friendly, welcoming interactions?
- Do you value helping people find solutions to their needs?
- Do you see every challenge as an opportunity and keep trying until you get it right?
- Do you have experience in a financial call center environment?
- Answering inbound member calls with kindness and professionalism. Processing transactions for members via telephone including deposits, withdrawals, loan payments, cash advances and transfers.
- Conducting member outreach calls to identify product opportunities.
- Proactively take ownership of member needs and resolve to the fullest extent possible
- Cross-selling and promoting Credit Union products and services.
- Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
- Fully funded deductible (HMO Plan)
- 401k employer matching contribution
- Income protection with life insurance, short and long-term disability
- Paid time off & holiday leave
- Educational assistance
- Commuter benefits program and more
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Member Engagement Specialist
4 days ago
Lafayette Federal Credit Union Rockville, United StatesJob Type · Full-time · Description · NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. POSITION IS HYBRID. · Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions. · Lafayette Fed ...
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Engagement Specialist
1 week ago
Thrivent Financial Bethesda, United StatesThrivent Financial Engagement Specialist Nashville , Tennessee Apply Now The Engagement Specialist (ES) is responsible for implementing the activity plans of the Thrivent Member Network (TMN) and Engagement Team. The ES implements the internal and external communication plan of t ...
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Member Engagement Specialist
1 month ago
Lafayette Federal Credit Union Rockville, United States Full timeNOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. POSITION IS HYBRID.Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions. · Lafayette Federal Credit Union has earned the 2024 Top W ...
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Health Engagement Specialist
3 weeks ago
Rishabh RPO Bethesda, United StatesJob Description · Job DescriptionRole: Health Engagement Specialist · Location: Bethesda, MD · Duration: Full Time Permanent · We are seeking a Health Engagement Specialist for a full-time contract opportunity with FM Talent Source for one of our valued clients. This will be base ...
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Engagement Specialist
2 weeks ago
Thrivent Financial Bethesda, United StatesThrivent Financial Engagement Specialist Nashville , Tennessee Apply Now · The Engagement Specialist (ES) is responsible for implementing the activity plans of the Thrivent Member Network (TMN) and Engagement Team. The ES implements the internal and external communication plan o ...
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Engagement Specialist
2 weeks ago
Thrivent Financial Bethesda, United StatesThrivent Financial · Engagement Specialist · Nashville , · Tennessee · Apply Now · The Engagement Specialist (ES) is responsible for implementing the activity plans of the Thrivent Member Network (TMN) and Engagement Team. The ES implements the internal and external communic ...
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Alumni Engagement Specialist
3 weeks ago
The Ford Agency Washington, United StatesThe Ford Agency is actively seeking an Alumni Engagement Specialist to join the Development Team of an esteemed DC based academic institution. This role is responsible for fostering relationships with alumni, collaborating with colleagues to implement fundraising strategies, mana ...
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Specialist, Member Engagement
3 weeks ago
American Physical Therapy Association Alexandria, United States Full timeDetails Posted: 21-May-24 · Location: Alexandria, VA · Type: Full Time · Categories: · Membership Preferred Education: · 4 Year Degree Title: Specialist, Member Engagement · Unit/Department: Member Experience/Member and Component Engagement · FLSA Status: Full-time, Exe ...
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Partnership Engagement Program Specialist
4 days ago
Cystic Fibrosis Foundation Bethesda, United StatesThe Cystic Fibrosis Foundation is a leading healthcare nonprofit organization like no other. For decades, we have been taking major steps and pioneering new ways to advance the mission to find a cure for cystic fibrosis and to provide all people with CF the opportunity to lead lo ...
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Identity Gaithersburg, United StatesPosition Title: Youth Engagement Outreach Specialist/Case Manager · Supervisory Responsibilities: None · Budget Responsibilities: None · Reports to: Program Manager · FLSA Classification: Exempt (FT) · POSITION SUMMARY: · The Youth Engagement Outreach Specialist/Case Manage ...
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Youth Engagement Specialist
3 weeks ago
Sasha Bruce Youthwork Inc Washington, United StatesJob Description · Job DescriptionYOUTH ENGAGEMENT SPECIALIST · The SBY Youth Engagement Specialists provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). Servic ...
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engagement/outreach specialist
53 minutes ago
Arlington County, VA Arlington, United StatesSalary: $79, $122,657.60 AnnuallyLocation : Arlington, VAJob Type: Full-Time PermanentJob Number: F-CMO-HQDepartment: County Manager's OfficeDivision: CMO CommunicationsOpening Date: 03/08/2024Closing Date: 6/23/2024 11:59 PM EasternPosition Information NOTE: This is a re-announc ...
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Community Engagement Specialist
3 weeks ago
Center for Workforce Inclusion Washington, United StatesJob Description · Job DescriptionThe Center for Workforce Inclusion is recruiting for a Community Engagement Specialist position within the Experience Service Program (ESP) through a grant administered program that provides support to the United States Department of the Interior, ...
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Congressional Engagement Specialist
1 day ago
Booz Allen Washington DC, United States Full timeCongressional Engagement Specialist The Opportunity: The key to an organization's growth is strong stakeholder communication that represents and supports its mission, values, and objectives. As a communications professional, you know how to inform and engage key audiences and he ...
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Employee Engagement Specialist
4 weeks ago
Business Management Associates, Inc. Washington, United StatesJob Description · Job Description · Business Management Associates, Inc. (BMA) Integrating People and Process Through Service, with a strategic emphasis on integrating people and process, and proven, documented project management methodology for internal and external management w ...
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Community Engagement Specialist
3 weeks ago
Collaborative Solutions for Communities Washington, United StatesJob Description · Job DescriptionThe Community Engagement Specialist under the general direction of the Family Services Manager is responsible for providing resource and referrals of community-based programs, establishing a database of community resources that are accessible to a ...
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Senior Engagement Specialist
4 days ago
Interactive Government Holdings Inc Alexandria, United StatesCategory · Marketing · Description · Organization · Established in 2006, Interactive Government Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal Government. Our mission is to serve uniformed service members globally and their suppor ...
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Youth Engagement Specialist
3 weeks ago
KBEC Group Inc. Washington, United StatesJob Description · Job DescriptionSalary: $20-$22 hourly rate · Job Description · Position Title: Youth Engagement Specialist (Part-Time) · Supervisor: Program Manager - Youth Temporary Housing Program (YTH) · Program Area Youth Transitional Housing · Department: Homeless Inter ...
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Client Engagement Specialist
4 days ago
ICAT Logistics, Inc. Elkridge, United StatesAre You Ready to Elevate Client Relationships to New Heights? Join Us as a Client Engagement Specialist · Position Overview: · As a Client Engagement Specialist, you'll play a pivotal role in nurturing and strengthening our relationships with both prospective and existing clients ...
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Specialist, Member Engagement
1 week ago
American Physical Therapy Association Alexandria, VA, United States Full timeTitle: Specialist, Member Engagement · Unit/Department: Member Experience/Member and Component Engagement · FLSA Status: Full-time, Exempt · Location : This position is located onsite at the APTA headquarters in Alexandria, VA · About APTA · Do you want to contribute to ...
Member Engagement Specialist - Rockville, United States - MDDC Credit Union Association
Description
Welcome to Lafayette Federal Credit Union Careers Our organization is growing, and we are seeking top-notch individuals to provide support to our members. Our employees are a critical component in in our endeavor to be the premier financial partner for every one of our members.
Requirements
About the role:This is not your typical Call Center job. As aMember Engagement Specialistyou will be joining a dynamic team focused on providing Credit Union members with an unparalleled service experience. On the Member Engagement Team you will collaborate with multiple business units to achieve success for our members. You will serve as a point person for member service through inbound and outbound calls and written communication. You will be working closely with the Member Engagement Manager to find appropriate solutions to member needs.And you can work from homeA day in the life of aMember Engagement Specialistwill include:
Education & Experience
High School Diploma or certifiation
Requirements
Our ideal candidate will have one to three years of banking and/or call center experience with cash handling, customer service experience, strong verbal communication, and understands the importance of maintaining confidentiality, privacy and professionalism as a front-line representative of our institution.
How to Apply
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