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    Specialist, Member Engagement - Alexandria, United States - American Physical Therapy Association

    American Physical Therapy Association
    American Physical Therapy Association Alexandria, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Date Posted: 21-May-24

    Location: Alexandria, VA

    Type: Full Time

    Preferred Education: 4 Year Degree

    Title: Specialist, Member Engagement

    Unit/Department: Member Experience/Member and Component Engagement

    FLSA Status: Full-time, Exempt

    Location: This position is located onsite at the APTA headquarters in Alexandria, VA

    About APTA

    Are you interested in contributing to an organization focused on enhancing societal health? Would you like to collaborate with dedicated colleagues aiming to make a positive impact? Excited about working in a modern building designed to promote movement, engagement, and employee well-being? If so, you'll thrive at APTA!

    APTA is the leading authority in the physical therapy sector, representing a vast community of physical therapists, physical therapist assistants, and students in the field. With around number of employees, we strive to foster a community that advances physical therapy to enhance overall societal health. Discover more in our Association Profile.

    Based in Alexandria, Virginia, APTA offers exceptional benefits to its employees, such as flexible work schedules, significant retirement contributions, and subsidies for travel via public or active transportation.

    Summary

    This role focuses on supporting component and new member engagement operations. As part of the Member Engagement team, you will contribute to implementing initiatives aligned with organizational priorities and activities within the Member Engagement department. Your role will involve bolstering departmental contributions to the member engagement strategy and supporting various appointed and volunteer groups within APTA. You'll also play a key role in ensuring compliance, identifying opportunities for improvement, and embodying the Association's vision and mission.

    Essential Functions

    • Contribute to the implementation of membership growth and retention strategies for APTA.
    • Develop and execute strategies to deliver top-notch member experiences encompassing programming, communications, and engagement opportunities.
    • Identify opportunities that enhance the value proposition of membership in alignment with the overarching strategy.
    • Support activities related to new member onboarding, renewal, and recruitment in collaboration with cross-functional teams.
    • Collaborate with brand and marketing teams to create content, tools, and resources for components to aid in external member initiatives.
    • Lead the deployment and enhancement of communication platforms across various channels to boost engagement and facilitate feedback.
    • Execute work plans that correspond to Member Engagement department activities aligning with organizational priorities and membership strategy.
    • Ensure departmental performance meets expectations and metrics as per the budget.
    • Contribute to quality assurance and continuous improvement in department activities, including supporting the unit leader in assessing annual activities.
    • Assist the Member Experience team in executing the Association's programs, priorities, and projects in collaboration with the department director and colleagues.

    Staff Expectations

    • Uphold and promote team values.
    • Adhere to all APTA policies and procedures.
    • Undertake other assigned responsibilities to support the achievement of association objectives.

    Qualifications

    • Undergraduate degree preferred, or equivalent experience
    • 3+ years' experience in membership strategy and development
    • CAE certification preferred
    • Project management skills are advantageous
    • Proficiency in database management
    • Strong presentation skills
    • Excellent written and verbal communication abilities
    • Effective interpersonal skills

    Travel

    Local and National – up to 10%

    How

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