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    Mainframe Batch Scheduler - Chicago, United States - AppLab Systems, Inc

    AppLab Systems, Inc
    AppLab Systems, Inc Chicago, United States

    1 week ago

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    Human Resources
    Description

    Role: Mainframe Batch Scheduler

    Location : Chicago, IL (Onsite job from day 1) weekends – On call if required.

    Responsibilities include:

    · Supporting and maintaining the Scheduling Platform, running on BMC CONTROL-M (both TSO and Enterprise Manager GUI versions)

    · Create/modify/maintain batch job schedules.

    · Follow change control process for production job promotions.

    · Identify and cleanup decommissioned jobs.

    · Will be responsible to participate in Change Advisory Board (CAB) meetings and represent the Production Control team.

    · Subject matter expert responsible for skilled Level 3 activities

    · Resolve complicated issues escalated from Level 2 teams.

    · Perform in-depth Root Cause Analysis (RCA) and support Problem Management activities.

    · Handle Major Incidents and drive SWAT Calls implementing Risk.

    · Implement Level 1 & 2 complex Changes.

    · Identify Continuous Service Improvement (CSI) initiatives to improve the quality of service and reduce the cost of operations through Shift Left Service delivery.

    · Perform / Lead Audit and DR activities.

    · Introduce Automation and CI (continuous improvement) (Eg. health checks, patching, minor repetitive changes)

    · Perform trend analysis on tickets for improvement opportunities on alert handling.

    · Training / mentoring L2 analysts to groom further expertise.

    · Cross-training other members of the team to build more breadth in coverage.

    · Participate in training for new technologies as delivered by the ENG teams for support.

    · Overseeing and participating in documentation maintenance

    · Creation of documentation for each lesson learned by lower-level analysts to utilize in training.

    · Performing ticket quality analysis

    · On-call escalation support and upkeep of On-Call Schedules

    · Overseeing the creation of and sharing the weekly team roster for the team

    · Knowing escalation paths and expectations for least impacts to business and clients

    · Acknowledging change tasks for proper content

    · Good documentation - written, communication and verbal skills.

    · Work closely with various Application support, Development, and z/OS Support teams for their batch scheduling requirements.

    · Providing Root Cause Analysis (RCA) to determine the facts based on the problem.

    Experience (Preferred)

    · Sound hands on experience (6-10 years) as a Batch Job Scheduler (aka Production Control Analyst) working in Mainframe and Distributed environments.

    · Review change requests and deploy batch jobs (add/remove/modify) in the Scheduler tool.

    · Scheduling experience on Scheduler tool BMC CONTROL-M (TSO and Enterprise Manager GUI versions)

    · Good knowledge of JCLs and PROCs

    · Troubleshooting experience - job failures, hung jobs, and remote agent and resource issues, etc.

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