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    Customer Service Assistant - Shrewsbury, United States - Hiring Now

    Hiring Now
    Hiring Now Shrewsbury, United States

    3 weeks ago

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    Description

    Our company is currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced marketing and sales industry to join our team.

    Junior Customer Service Assistant Job Summary:

    This entry-level position is responsible for serving as a customer service and sales support resource providing top-notch service directly to clients and customers for our firm. The Customer Service Representative is a front line position for our companys interactions with customers; consequently, strong customer service and sales skills are essential.

    Principal Responsibilities for the Junior Customer Service Assistant Position:

    • Responsible for representing us to clients and customers by providing high quality and efficient customer service
    • Interact with customers daily to ascertain household needs and how products and services offered would meet those demands
    • Ability to respond to customer inquiries and advise on the appropriate solution
    • Escalate large sales or leads to senior Account Managers
    • Manage, track and record all customer inquiries, sales, and leads
    • Ensure compliance with all company and client policies and procedures
    • Provide support and assistance to co-workers and other departments as needed


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