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    Lead Security System Technician II - Baton Rouge, United States - Acadian Total Security

    Acadian Total Security
    Acadian Total Security Baton Rouge, United States

    1 month ago

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    Full time
    Description

    Lead Security System Technician II (SIGN ON BONUS AVAILABLE)

    Acadian Total Security, a division of Acadian companies, has an immediate opening for a full-time Lead Security System Technician II. This position will cover the Baton Rouge Region.

    • Up to $5,000 sign-on bonus for Licensed Technicians
    • Employee Stock Ownership Plan, 401(k) or Roth options
    • Medical, Dental, Vision, Life Insurance, etc.
    • Opportunities for Advancement and Growth
    • Promotion Plan
    • Additional Income Opportunities with On-the-Job Product Sales
    • Opportunity for Overtime
    • Tools and Company Vehicle Provided
    • Job Stability

    Duties include but are not limited to:

    • Install, maintain, and troubleshoot alarm equipment issues.
    • Maintain internal data regarding system set-ups, reporting, and notification for customers.
    • Maintains or establishes customer relations through proactive and effective communications with new or existing customers.
    • Explain procedures related to monitoring alarms and processing alarms to customers.
    • Diagnose and rectify customer issues with the purchasing and selection process of alarm equipment.
    • Maintains spreadsheets, records, processes, procedures, and documentation of system designs.
    • Maintains vehicle inventory control of alarm equipment and all other products used by ATS.
    • Maintains workplace cleanliness and makes sure that all equipment is maintained properly.
    • Remains educated and informed of industry trends in products, procedures and services.
    • Ensures that customer installations and issues are resolved promptly and professionally.
    • Provides customer support on any and all issues experienced by ATS customers.
    • Maintains all necessary reporting for administration.

    Qualifications:

    The requirements listed below are representative of the knowledge, skill, and/or ability required.

    • High School diploma or GED.
    • Criminal History check required
    • 5 years of security systems experience preferred
    • Must be PC literate with some familiarity with MS Word and Excel.
    • Strong organizational skills.
    • Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
    • Ability to write routine reports and correspondence.
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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