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    Account Manager - Richmond, United States - Scantron

    Scantron
    Scantron Richmond, United States

    3 weeks ago

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    Description

    Secur-Serv, a division of Scantron Corporation, is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.

    Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada.

    Why Secur-Serv?

    Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.

    • We have a generous benefits package for our full-time employees, which includes an EPO medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.
    • Plan for your future with Scantron's 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.
    • Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.
    • Explore new education and training opportunities with our Tuition Reimbursement Plan which covers up to $5,250, or use our LinkedIn Learning platform to develop your skills and career.
    This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from Colorado, California, Washington, and New York.

    POSITION SUMMARY
    The Account Manager is responsible for building strong relationships, developing account management strategies, coordinating with internal teams to deliver solutions that meet client needs, and identifying opportunities to grow accounts.

    ESSENTIAL RESPONSIBILITIES
    • Serve as the lead point of contact for all customer account management matters.
    • Communicate with clients at a senior level to resolve issues and field inquiries.
    • Identify and qualify opportunities for Secur-Serv services.
      • Manage existing client relationships ensuring that we are maximizing revenue retention and growth opportunities.
      • Prepare thorough and professional correspondence to customers.
      • Initiate contact via telephone, written correspondence, and/or personal visits to begin the sales process for new opportunities.
      • Follow up as required to move prospects through the sales process.
    • Maintain accurate activity records in HubSpot on a timely basis.
    • Forecast revenues for accounts and participate in related activities.
    • Negotiate contracts and close agreements to maximize profits.
    • Work with all facets of the organization to help meet our defined corporate objectives which include: Operations, Finance, Sales, Marketing, etc.
    • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
    • Attend related industry trade shows and conferences, as necessary.
    • Participate in sales training and sales meetings as necessary.
    • Use good judgment and care to maintain company assets in your possession. These assets may include: vehicles, computers, price lists as well as other company provided resources.
    REQUIREMENTS
    • Bachelor's degree from a four-year college or university
    • Minimum 5 years technology sales experience
    • Proficient in Microsoft Office Suite
    • Excellent organization and planning skills
    • Ability to travel overnight 1-2 days per month
    • Proven ability to build relationships
    • Proven ability to demonstrate good judgment pertaining to expenses incurred
    • Proven Critical thinking skills
    • Current valid driver's license
    PREFERRED SKILLS/EXPERIENCE
    • Experience with Power BI
    • Understanding of Managed IT Services
    • Understanding of Cybersecurity
    • Understanding of Managed Print Services
    SCANTRON IS AN EQUAL OPPORTUNITY EMPLOYER.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing [email protected] or calling

    EEO is the law. To review your rights under Equal Employment Opportunity please
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