-
Support Analyst
5 days ago
Harris Computer Systems New York, United StatesSupport Analyst · Harris School Solutions - Remote · In this role, you will work closely with the Director of Client Services and be supported by a great team in providing exceptional customer service and development support. · This position is budgeted for a starting salary betw ...
-
IT Support Analyst
5 days ago
automotiveMastermind New York, United States**What you will do**: · With your excellent communication and interpersonal skills, you'll build rapport with our team members and provide them with the guidance and assistance they need to navigate their computing challenges effectively. Your attention to detail and commitment t ...
-
IT Support Analyst
1 week ago
New York University New York, United States**Position Summary**: · **Qualifications**: · **Additional Information**: · NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at · EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity ...
-
IT Support Analyst
14 hours ago
OptionMetrics New York, United States**Objectives** · Handle business-critical IT tasks and system improvements · Enable faster and smarter business processes and employee productivity · Research and evaluate emerging technologies, hardware, and software · **Responsibilities** · Install, configure, and support works ...
-
Onsite IT Support Analyst
6 days ago
Solarus Technologies New York, United StatesSeeking Onsite IT Support Analyst for MSP · Ready to tackle tech challenges onsite? Join us As an IT Technician, you'll provide direct support to one of great clients, troubleshooting and innovating. If you thrive in fast-paced, client-focused environments, let's elevate IT toget ...
-
Premier Support Analyst
3 days ago
Disney New York, United StatesPremier Support Analyst · **Job ID** · **Location** · New York, New York, United States · **Business** · The Walt Disney Company (Corporate) · **Date posted** · May 10, 2024 · **Job Summary**: · We are storytellers at Disney. We make the impossible happen. The Walt Disney Company ...
-
Legal Support Analyst
5 days ago
New York State Office of the Attorney General New York, United States**Division of Criminal Justice** · **Public Integrity Bureau** · **Legal Support Analyst—NYC** · **Reference No. PIB_NYC_LSA_6322 · **Application Deadline is June 7, 2024** · **Entry-Level Opportunity for College Graduates** · The Office of the New York State Attorney General's ( ...
-
Premier Support Analyst
3 days ago
The Walt Disney Company (Corporate) New York, United StatesWe are storytellers at Disney. We make the impossible happen. The Walt Disney Company is a leader in entertainment and technology worldwide. Walt had a passion for finding new ways to move audiences everywhere—a passion that still guides us in an enterprise that ranges from theme ...
-
Analyst - Administrative Support
5 days ago
BMO US New York, United States151 W 42nd Street New York New York,10036 · BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets · **An ...
-
Application Support Analyst
3 days ago
Marex New York, United StatesMarex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. · The Group provides comprehensive breadth and depth of coverage across four core servi ...
-
Desktop Support Analyst
1 day ago
UNITY Systems New York, United States_**Hybrid role**_ · **Top Skills: Desktop Imaging, Deployments, End-User Support** · - Address potential systems issues in a proactive manner, resolving problems directly or working closely with support Engineers and other support groups whenever necessary. · - Responds to custom ...
-
Application Support Analyst
2 days ago
Pierce Technology Corp Bethpage, United StatesJob Description · Job Description · Ensures specialist knowledge of operating systems, devices, applications and software · Provides support toward resolution of escalated support tickets. May perform the needed analysis to identify root cause of reported incidents, identify the ...
-
IT Support Analyst
1 week ago
Whitsons Culinary Group Melville, United StatesEducation: College Degree in Computer Science, Information Technology or any other related field preferred or similar experience Computer Skills: A Certification or similar a must Other Qualifications, Experience, and Competencies: (include the abili Support Analyst, IT, Support, ...
-
Sales Support Analyst
3 days ago
Leviton Melville, United StatesAbout Leviton: · At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, ...
-
Desktop Support Analyst
19 hours ago
Atechstar MELVILLE, United States Full time, Part time, contract, trainingJob Description Overview This individual is responsible for the resolution of client technological issues as well as completion of projects and tasks given by management. This position is on-site. Responsibilities Support expertise in following operating system platforms Microsof ...
-
Legal Support Analyst, Entry-level W/public
5 days ago
Attorney General, Office of the New York, United States**Minimum Qualifications** · **Duties Description** · The Office of the New York State Attorney General's (OAG) Public Integrity Bureau (PIB) is seeking talented applicants who are committed to public service for a full-time, entry-level Legal Support Analyst (LSA) position in th ...
-
Metropolitan Transportation Authority New York, United States**Description** · **Job Title**: Computer Support Analyst Level 3 (TCU Represented) · **Deadline**: Open Until Filled · **Salary**:Level 3: Step 1: $69,092 Step 7: $98,703 · **Dept./Div**: MTA IT/ Office of IT Infrastructure & Operations · **Agency**: MTA Headquarters · **Locatio ...
-
Supply Chain Analyst
5 days ago
Altice USA Bethpage, United StatesAltice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the env ...
-
Principal Business Systems Analyst
1 week ago
PSEG Bethpage, United States**Requisition**: 78051 · **PSEG Company**: PSEG Long Island · **Salary Range**: $ 101,600 - $ 160,900 · **Incentive**: PIP 15% · **Work Location Category**: Remote Local · PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In sup ...
-
Associate Estimator
5 days ago
PSEG Bethpage, United States**Requisition**: 77961 · **PSEG Company**: PSEG Long Island · **Salary Range**: $ 63,500 - $ 100,500 · **Incentive**: PIP 5% · **Work Location Category**: Hybrid · PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of ...
Application Support Analyst - Bethpage, United States - Pierce Technology Corporation
Description
· Ensures specialist knowledge of operating systems, devices, applications and software
· Provides support toward resolution of escalated support tickets. May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents
· Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
· Creates process flowcharts, diagrams, drawings and other related documentation. Creates technical workflows using different modeling techniques.
· Analyzes various reports to ensure that the functionality and performance meets all product and service level requirements.
· Ability to manage code migration, document configuration changes, and monitor performance
· Ability to provide front-end support to internal departments and web-based clients.
· Advanced proficiency in determining the causes of application errors and repairing them.
· Work with appropriate teams to plan for and execute routine application support/maintenance activities
· Adhere to all documented Incident, Service Request and Problem Management processes
· Repair Application Software code, and correct any Incidents, Problems and/or Application Software defects
· Restore Services and resolve Application Incidents and Problems that require database, Application code and/or operational modifications
· Coordinate with 3rd Party Suppliers that have responsibility for Incident and Problem resolution related to their developed application software
· Update user, system, and operations documentation based on the Incident or Problem and error correction as necessar
Requirements
· Strong knowledge is Application Support and Maintenance
· Technical Support knowledge with ITIL Service Management process
· Software Programming and scripting experience in ColdFusion C#, .NET, Python, ColdFusion, Oracle PL/SQL and Windows/Linux scripting
· Experience as application developer
· In-depth knowledge of programming for diverse operating systems (Windows & Linux) platforms
· Excellent understanding of software design and programming principles