- Performs troubleshooting for moderate to high complexity hardware, software and system problems. Acts as subject matter expert for at least one device type.
- Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity. Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary.
- Identifies potential issues that could adversely impact end-user experience and takes corrective action.
- Participates in on-call rotation and provides on-call support.
- Day to day interactions with user community and works collaboratively with Business and IT Stakeholders as it relates to Incident Management, Request fulfillment and Problem Management.
- Associates degree or technical institute degree/certificate preferred.
- 2-4 years of experience in the service industry.
- Solid customer service skills required.
- Strong knowledge of Windows operating system environment, network printing systems and Microsoft Office modules.
- Healthcare experience preferred.
- Google Suite experience preferred.
-
Service Technician
1 week ago
Boardwalk Chrysler Dodge Jeep Ram Redwood City, United StatesWE ARE LOOKING FOR TECHS SPECIALIZING IN ANY OF OUR BRANDS AT THE AUTO MALL. · WILLING TO NEGOTIATE SPECIFIC NEEDS. · Located in the middle of the Peninsula in the San Francisco Bay Area **Boardwalk Auto Mall** offers world class facilities. Having been in business for over 40 ye ...
-
Service technician
1 week ago
Titan Industries Stanford, United StatesThe WDN GmbH company is an internationally active wholesale company for the textile processing industry based in Hamburg. The main focus of the company is the distribution and service of textile processing machines and production systems, with a particular emphasis on thermoplast ...
-
Service technician
1 week ago
Titan Innovations Alto, United StatesTo support our nationwide team at the Nienburg workshop, we are looking for you as a · Service Technician (m/f/d) for track-bound construction machinery · The responsibilities include: · Organizing and monitoring repair and maintenance work · Mobile maintenance and repair · Quali ...
-
Service Technician
1 week ago
Eclipse Enterprises Palo, United States"WE MOVE PEOPLE, PEOPLE MOVE US. For our client, a maintenance and repair service provider, we are looking for skilled professionals (m/f/d) to work as service technicians starting as soon as possible. Your tasks: * Refurbishment * Replacement of defective parts * Pressure and li ...
-
Field Services Technician
1 week ago
OWL Services San Jose, United StatesJob Description · Job DescriptionQuiénes somosOWL Services es el principal proveedor de ventas, instalación, gestión de programas y servicios para empresas minoristas, comerciales, de flotas, de aviación y marinas, y de generación de energía de emergencia en todo Estados Unidos. ...
-
Service technician
1 week ago
Titan Ventures University Park, United StatesAbout the Company · Our electrical engineering company has been in existence for over 115 years. During this time, we have evolved from a traditional craft business, a small armature winding shop, to a well-established service and trading partner, as well as a licensed manufactur ...
-
Service Technician
1 week ago
Quincy Compressor LLC Hayward, United States**Service Technician - Hayward, CA**: · - Functional area: Service- Country: United States- City: Hayward, CA- Company name: Quincy Compressor LLC- Date of posting: Apr 9, 2024**Quincy is everywhere.** · **We are looking for a Field Service Technician to join our team on our jour ...
-
Service Technician
4 days ago
sky-rider equipment Co., Inc. San Bruno, United States**SKY RIDER EQUIPMENT COMPANY** · **Sky Rider Equipment Co., Inc. is a manufacturing firm that designs, fabricates, installs, and services Mid-Rise and Hi-Rise Exterior Maintenance Equipment (window washing equipment for hi-rise buildings).** · **Service Technician Position** · P ...
-
Service Technician
1 week ago
Cisco Air Systems Hayward, United States**Industrial Air Compressor Service Technician** · Do you want to grow with us? At **Cisco Air Systems**, a DXP company, we are passionate about what we do and driven to be the best industrial air compressor solution for our customers. Since 1973 **Cisco Air Systems** have been d ...
-
Service Technician
1 week ago
Aramark Fremont, United StatesThe Service Technician is responsible for repairing and reconditioning equipment in the profit center and/or customer locations. Responsible for installation of equipment for customer accounts and is responsible for diagnostics of mechanical, electrical, and plumbing problems and ...
-
Service Technician
1 week ago
Quincy Compressor LLC San Leandro, United States**Service Technician - San Leandro, CA**: · - Functional area: Service- Country: United States- City: San Leandro, CA- Company name: Quincy Compressor LLC- Date of posting: Apr 9, 2024**Quincy is everywhere.** · **We are looking for a Field Service Technician to join our team on ...
-
Service Technician
1 week ago
Quincy Compressor LLC Pleasanton, United States**Service Technician -Pleasanton, CA**: · - Functional area: Service- Country: United States- City: Pleasanton, CA- Company name: Quincy Compressor LLC- Date of posting: Apr 9, 2024**Quincy is everywhere.** · **We are looking for a Field Service Technician to join our team on our ...
-
Vehicle Service Technician
1 week ago
AMR Burlingame, United StatesMore Information about this Job: · **SAN MATEO COUNTY** · **Burlingame, CA** · **(VST) Vehicle Service Technician **(Not a Mechanic Position)** · **IMMEDIATELY HIRING VEHICLE SERVICE TECHNICIANS** · We're hiring a **Vehicle Service Technician (VST) **responsible for ensuring our ...
-
Service Technician
2 days ago
Volvo Group Hayward, United StatesTransport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfec ...
-
Service Technician
6 days ago
Hobart Service Pleasanton, United States**Company Description** · Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our ...
-
Service technician
1 week ago
Aurora Ventures Valley Springs, United StatesAre you interested in working in a great team? In a solid, down-to-earth yet innovative company? Do you want to work on projects that secure our energy supply, are sustainable, and important for our country? Then you should apply with us, because we are looking for you to join ou ...
-
Service technician
1 week ago
Aurora Technologies Lorenzo, United StatesTransportation is our world. · SWARCO's products and systems make it safer, smoother, and more comfortable. · 5,300 mobility experts worldwide are working on the traffic solutions of tomorrow and beyond. · Join our SWARCO team as · Service Technician (m/f/d) · Location: Kiel / ...
-
Service technician
1 week ago
Quantum Ventures Lorenzo, United States"AT FEINAUER, WE KNOW YOUR NAME. · AND YOUR VALUE.Do you enjoy getting hands-on and inspiring people with your solutions? · Then find your dream job at FEINAUER as a... · SERVICE TECHNICIAN (m/f/d) · FEINAUER: · YOUR VALUABLE EMPLOYER At FEINAUER, nothing is too difficult for us ...
-
Electronics technician as service technician
1 week ago
Eclipse Innovations Mountain View, United StatesAbout Us: · ENGIE Germany, with 5,000 experts at 50 locations, represents a wealth of expertise in the transition to climate neutrality, offering energy solutions and services from A for plant construction to Z for zero carbon. · As one of the largest technical building equipment ...
-
Service technician
1 week ago
Horizon Ventures San Bruno, United StatesIf you are looking for an exciting task in an established, family-run company, then you have come to the right place. · Did you know, · that for over 40 years, we have been successfully developing solutions to increase energy efficiency for our clients throughout Germany through ...
IT End User Services Technician - Redwood City, United States - Unavailable
Description
Overview
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include: Medical/Dental/Vision, FSA, Dependent Care Spending Account, Life Insurance, Short and Long-term Disability, 401k match, Paid Time Off, Wellness Program, Tuition Reimbursement, Accidental Insurance, Critical Illness Insurance, Identity Theft Protection, Employee Assistance Program, and more
Responsibilities
Job Summary / Purpose
Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals. The EUS team member monitors the performance of desktop hardware and maintains a secure environment. Professionals identify the success of the services they provide and continually strive for improvements to operational efficiencies and seek to continually add value to the services delivered to the user community.
Essential Key Job Responsibilities
Qualifications
Required Qualifications and Skills
Compensation is determined by a combination of direct related experience and the internal equity of the organization.