- Takes an average of 40-60 calls daily.
- Maintains monthly monitoring score of 90% accuracy or above on the 17 Points of Excellence.
- Demonstrates a complete understanding of departmental policies and procedures.
- Able to perform assigned tasks with minimal supervision.
- Meets requirements on annual performance evaluation.
- Increasing improvement in performance and job knowledge.
- Documents calls according to department guidelines.
-
Customer Service Representative
1 day ago
Pest Assassins Smithfield, United States**Route Coordinator - Customer Service Representative Position** · There will always be pest problems Come join a team that appreciates your hard work and dedication to quality customer service Pest Assassins is a family owned and operated business serving Massachusetts & Rhode I ...
-
Member Service Representative
1 day ago
Young Mens Christian Association Belmont, United States: · **OUR CULTURE**: · Guiding Principles describe our behaviors to support our organization's work throughout its life in all circumstances, irrespective of changes in goals, strategies, and leadership. Our Guiding Principles are as follows: We **CULTIVATE**-We grow staff and vo ...
-
customer service representative
2 weeks ago
Family Dollar Wheeling, United StatesFamily Dollar CHAPLINE ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...
-
Customer Service Representative
1 week ago
AlignHR Wheeling, United StatesLaura Mull State Farm Insurance Agency is currently hiring for a Customer Service Representative · Do you enjoy working with people and making meaningful connections? Are you hoping to be part of a winning culture within a well-established family business who represents the lead ...
-
Patient Service Representative
4 days ago
ZOLL LifeVest Wheeling, United StatesJob Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...
-
customer service representative
1 week ago
Family Dollar Bridgeport, United StatesFamily Dollar - 914 NATIONAL RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
-
Customer Service Representative
1 week ago
Stellar Enterprises Smithfield, United StatesThe Präg Group, founded in 1904, is a privately owned energy service company headquartered in Kempten (Allgäu). We provide energy consulting services to our customers and offer a wide range of energy sources and services to meet their daily energy needs, including mobility, heat ...
-
Customer Service Representative
1 week ago
AlignHR Wheeling, United States Part timePRIMARY FUNCTION · Performs all Customer Service functions for the Museums of Oglebay Institute, serving the public in a courteous, pleasant, efficient, and knowledgeable manner. Requires basic computer literacy, initiative, good judgment, and knowledge of Museum practices, poli ...
-
Customer Service Representative
3 days ago
Wheeling Linen Service, Inc. Wheeling, United StatesJob Description · Job DescriptionJOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. · Local business is looking for an i ...
-
Member Services Representative I
4 days ago
Neighborhood Health Plan of Rhode Island Smithfield, United StatesThe Member Service Representative I should possess a genuine desire and commitment to assist members and support the mission, vision and values of Neighborhood. He/she is the most junior level call center service representative who is responsible for telephonically working with m ...
-
Emerald Enterprises East Washington, PA, United States Freelance**To strengthen our team, we are looking for employees for the qualification as a customer service representative (m/f/d) in East Washington, PA. The qualification will take place in Hannover and possible deployment locations afterwards include Paderborn, Celle, Hannover, Hameln, ...
-
Matrix Dynamics Blaine, OH, United States Freelance**No biology background required.** · **We are currently seeking a full-time Sales Representative in Blaine, OH.** · **Salary**: 30,000.00€ - 75,000.00€ per year · We are looking for a dedicated Sales Representative to promote our collection of small molecule drugs and develop re ...
-
Phoenix Industries Jefferson, OH, United States FreelanceAre you interested in working for an international company that is one of the leading independent service providers in the field of fuel card solutions in Germany? · We are looking for Telephone Customer Service Representatives, Call Center Agents, and Telephone Customer Support ...
-
Omega Ventures Malaga, United StatesAbout the Company · Together, let's make it simple: Unleash your drive and unleash the full potential of your talents at ARTUS GRUPPE. Since 1981, we have combined the comprehensive, traditional role of an insurance broker with the services of a modern consulting company in 15 Ge ...
-
Employee in-house telephone acquisition'
2 weeks ago
Blue Horizon Enterprises Bridgeport, WV, United States FreelanceWe are looking for an Inside Sales Representative for our Bridgeport, WV location (m/f/d). · **Who we are**: · Codexs offers specialized services nationwide to promote and ensure hygiene, health, and asset preservation in all industries. Our high quality standards are evident not ...
-
customer service representative
2 weeks ago
Family Dollar Tiltonsville, United StatesFamily Dollar - 204 WALDEN STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...
-
AlignHR Wheeling, United StatesJob Purpose · The Customer Service Representative is responsible for serving as the liaison between all other Oglebay Institute Departments along with the Director of Dance. The employee serves as the main liaison between the School of Dance and its students, parents, and potenti ...
-
Customer Advisor
2 weeks ago
Orion Innovations Martins Ferry, OH, United States Freelance**For our medium-sized client in Hamburg, we are looking for a Customer Service Representative (m/f/d) for our back office as part of direct personnel placement.** · **Your responsibilities:** · - Processing incoming customer orders · - Processing applications · - Maintaining mas ...
-
Customer Service Representative
5 days ago
The Bowen Group West Liberty, United StatesThe Bowen Group is looking to enhance our Customer Service Team · Interested? Read on... · The Customer Service Representative provides front-line operational support for the Veterans Experience Office's premier Contact Center. In this role, you will assist callers by directing ...
-
Customer Service Representative
1 week ago
Taylor Shepherd - State Farm Agent Moundsville, United States Full timePosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
Customer Service Representative - Wheeling, United States - West Virginia Employer
Description
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations.
Job Requirements:
1.High School graduate or equivalent. 2.Strong ability to relate to all customers. 3.Excellent communication skills. 4.Possess some knowledge of the health care and insurance. 5.Computer and keyboard skills. 6.Proper usage of the English Language. 7.Consistently displays a positive attitude.
Desired Qualifications:
1.(2) year post high school education with focus on healthcare. 2.Previous call center experience. 3.Knowledge of medical terminology. 4.Knowledge of CPT and ICD-10 coding. 5.Familiar with medical and hospital claims.
Responsibilities: