Customer Service Representative - Smithfield, United States - Stellar Enterprises
Description
The Präg Group, founded in 1904, is a privately owned energy service company headquartered in Kempten (Allgäu). We provide energy consulting services to our customers and offer a wide range of energy sources and services to meet their daily energy needs, including mobility, heat generation, electricity supply, and storage. We are also expanding our public charging infrastructure and self-generation of electricity. We are one of the leading companies in the German energy industry and employ around 275 people.
We are currently seeking a Customer Service Representative (m/f/d) for our headquarters in Kempten to start as soon as possible.
Your responsibilities:
- Providing support and advice to our customers
- Selling our products over the phone
- Planning and implementing measures to maintain and retain our existing customer base
- Calculating and creating offers
- Managing orders and ensuring quality control
- Maintaining customer data and keeping it up to date
- Establishing new customer relationships
- Developing and implementing sales concepts and strategies
Our requirements:
- Completed commercial apprenticeship
- Open and communicative personality
- Service and customer-oriented work style
- Negotiation skills, ability to
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