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    Sr. IT Infrastructure Engineer - San Diego, CA, United States - ASML

    ASML
    ASML San Diego, CA, United States

    2 weeks ago

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    Description

    ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.

    We design, develop, integrate, market, and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.

    Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

    Works as part of a team of End User Services specialists, focusing on the design and implementation of technical solutions of End User Services products in support of customer needs (in and outside of IT).

    Executes complex technical tasks and projects within multiple domains (i.e. Workplace, Audio/Video, Conference Rooms, Telephony - mobile and VOIP, network connectivity). Works independently on complex technology adapting existing building blocks and creating new ones when needed.
    Analyzes and prioritizes incoming End User projects and requests.

    Provides second and third level support to resolve difficult, complex, and sensitive problems with products, applications, and devices, and provides assistance to others in resolving problems.

    Serves as a technical lead on a feature or system, assigns work to a small project team, and works on more advanced tasks to complete a project.

    Coordinates requirements and deliverables with third party service providers
    Provide vendor management for services and financial requirements around used/needed vendors for services used in assigned projects.
    Inventory and prioritize projects for network and equipment buildouts and installations.
    Analyzes incident data and trends to help prioritize efforts to improve system availability and performance.
    Mentor other team members to disseminate knowledge about subject matter expertise and latest IT solutions.
    Facilitates the knowledge repository for all technical support.
    procedures, installation, configuration) related to new support.

    Helps team members to determine which work tasks are most important, manages distractions, and deals with setbacks in a timely manner.

    5+ years' experience in IT, AV, Telephony/Mobility or related field
    5+ years of medium to large scale project management experience
    The ability to collect information and identify fundamental patterns/trends in data. Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.

    Proven planning and execution for large scale construction/IT projects with at least three (3) years' experience managing medium to large projects with direct responsibility for managing project teams, budget and schedule.

    Work independently or as part of a team and follow through on assignments with minimal supervision.
    It works on a hybrid schedule, onsite 3 days, 2 days remote. EOE AA M/F/Veteran/Disability

    Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role.

    Diversity and inclusion

    It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.

    We recognize that diversity and inclusion is a driving force in the success of our company.
    ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities.

    An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment.

    If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to .

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