Patient Service Representative - Racine, United States - Forefront Dermatology

Forefront Dermatology
Forefront Dermatology
Verified Company
Racine, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Part time
Description

Overview:
Come join our team We have an immediate need for a Patient Service Representative in our Racine, WI clinic If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you

Part Time: 28 hours per week

Monday: 11:30AM-7:30PM

Tuesday: 9:00AM-4:30PM

Wednesday: 11:00AM-6:30PM


Thursday:

PRN
Friday (every other): 7:30AM-12:30PM


Summary

The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.


Here are just a few things we offer:

  • Access to health, dental, and vision insurance
  • Health Savings Account $500 matching contribution
  • Eligible for PTO and Holiday pay
  • Company paid life insurance and long term disability (fulltime only)
  • Access to voluntary short term disability insurance (fulltime only)
  • Access to additional life insurance
  • Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
  • 401K with employer contribution
  • Profit sharing
  • Employee discounts
  • And much more

Responsibilities:


Essential Functions

  • Performs opening and closing clinic duties
  • Greets patients, checks in for appointments and verifies insurance
  • Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
  • Checks schedules for added, canceled and noshow appointments throughout the day
  • Schedules follow up appointments as needed
  • Responds to designated tasks in the electronic health record
  • Orders clinic office supplies
  • Sells and tracks cosmetic products
  • Distributes mail
  • Prepares for next day scheduled appointments

Qualifications:

Education
High school diploma or equivalent is required


Knowledge, Skills & Abilities

  • 12 years of recent medical office experience or in a similar capacity is preferred.
  • Proficient in basic computer functions.
  • Ability to learn new software quickly.
  • Must possess excellent customer service, communication and organizational skills.
  • Ability to operate standard office equipment.
  • Ability to type a minimum of 40 wpm is preferred.
  • Must possess attention to detail.
  • Ability to multitask, prioritize appropriately, and work well both individually and as part of a team.
  • Ability to respond positively to constructive feedback and direction from supervisors.
  • Must demonstrate professional appearance and manner at all times.
  • Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
  • Ability to maintain confidentiality of information.
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