- Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
- Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
- Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
- Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
- Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
- Initiate value add solutions based on Expeditors service offerings and technology.
- Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
- Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
- Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
- Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
- Establish and monitor performance standards according to agreed KPI's.
- Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
- Highlight and escalate customers at risk.
- Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
- Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
- Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
- Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
- Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
- Travel when necessary.
- Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
- Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
- Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
- Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
- Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
- Initiate value add solutions based on Expeditors service offerings and technology.
- Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
- Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
- Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
- Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
- Establish and monitor performance standards according to agreed KPI's.
- Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
- Highlight and escalate customers at risk.
- Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
- Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
- Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
- Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
- Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
- Travel when necessary.
- Network Diagram review for all key customers
- IISB review for all key customers
- Customer Engagement Toolkit - AM to update presentation slides for all key customers
- ERS (Expeditors Revenue Summary) for all key customers
- SAS (Yield Management) CAM-GAM Only
- Yield Management Reports - LAM Only
- Time Spent Review - start, stop, continue doing
- Product-GEO-Value Add Diversification for all key customers
- Meet Expeditors AM measurement criteria as per below.
- Retention Rate
- Revenue Growth
- Product & GEO Diversification
- Relationship Alignment
- University or equivalent business qualifications
- Minimum 3 years Expeditors' or industry experience
- Proven work experience in business development
- Knowledge of Expeditors' product and services
- Knowledge of required Expeditors' operating systems
- Proficient in MS Office and CRM software
- Ability to communicate up and down management hierarchy with equal effectiveness
- Strong presentation skills
- Strong analytical skills
- Proven problem solving and interpersonal skills
- Charismatic with an ability to connect
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- The wage for this position is $100,000 - $150,000
-
Account Manager
4 days ago
Dupont Sunnyvale, United States OTHEREn DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores ...
-
Account Manager
1 week ago
H.B. Fuller California City, United StatesAs the largest pureplay adhesives company in the world, H.B. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission ...
-
Account Manager
2 weeks ago
ProGuard Security Services San Francisco, United StatesAccount Manager - San Francisco · ProGuard Security Services has experienced significant growth and has an immediate opening available for an Account Manager at a large business complex in San Jose. This individual will be responsible for the service delivery to a single client a ...
-
Account Manager
3 weeks ago
Oomnitza San Francisco, United States**San Francisco, CA** · **Sales - Account Management /** · **Full-Time /** · **Hybrid** · **Oomnitza** offers the industry's most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless i ...
-
Account Manager
2 weeks ago
WE Communications San Francisco, United StatesWhat We Need: · WE are looking for a seasoned account manager ready to help tech brands realize their full potential during this next chapter of industry innovation. You'll join a growing team that spans disciplines and geographies to help one of the agency's largest tech account ...
-
Account Manager
2 weeks ago
Blair-Martin Co., Inc. & Basin Valve Company San Francisco, United States**Greater San Francisco** · Expanding Regional Industrial Valve, Instrumentation, and Service company is searching for an Outside Sales Engineer to handle Northern California / San Francisco area for the industrial Chemical/Power/Oil and Gas markets. · **Responsibilities**: · - D ...
-
Account Manager
1 week ago
Crosspoint Evaluations San Francisco, United States**Company** · We are a consulting and professional services company headquartered in the Financial District of San Francisco with locations throughout Northern California. We work with an extensive team of experts to provide expert opinions for legal cases. · Our team is collabor ...
-
Account Manager
3 weeks ago
Daedalus San Francisco, United StatesGehaltsspanne · € (brutto) · Darum gehts: · Als Account Manager bei Daedalus betreust Du strategische Kund:innen und sorgst mit Deinem technischen Fachwissen für den kontinuierlichen Ausbau unserer Jahresumsätze. Du bist verantwortlich für alle Anfragen und Aufträge Deiner Kun ...
-
Account Manager
3 weeks ago
Stark Carpet San Francisco, United StatesSTARK is seeking to hire an experienced Luxury Carpet Sales Professional with a proven track-record selling to the trades (Interior Designers, Architectural Firms) for our San Francisco, CA showroom. · - Base pay commensurate with experience. Eligible for additional sales commiss ...
-
Account Manager
4 days ago
HILTI San Francisco Bay Area, United StatesWHAT'S THE ROLE? · Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given owners ...
-
Account Manager
6 days ago
Nuvolum San Francisco, United StatesNuvolum combines innovative, data-driven strategy with advanced execution to help our clients grow their business and brand. We bring new ideas to our clients across the United States, Canada, and Australia, allowing them to exceed their goals and set themselves apart from their ...
-
Account Specialist Manager
2 weeks ago
Aon Corporation San Francisco, United StatesPosting Description: · **Aon is hiring for an Account Specialist Manager** · Do you want to make an impact? Join a team that prioritizes a collaborative and positive team culture · This is a hybrid based role in San Francisco, CA. · **Aon is in the business of better decisions**: ...
-
Account Manager, Commercial
2 weeks ago
Showpad San Francisco, United States**Commercial Account Manager** · **Location**:This role is available for hybrid working from Chicago, Austin, Boston, New York, Portland or San Francisco · **About Showpad** · At Showpad, we empower others to be at their best. As a business, that means the Showpad sales enablemen ...
-
Account Manager, On Premise
2 weeks ago
Reyes Coca-Cola Bottling San Francisco, United StatesOverview: · Reyes Coca-Cola Bottling is a proud West Coast and Midwest bottler and distributor of Coca-Cola brands. We deliver Coca-Cola products to restaurants, sporting venues, businesses, healthcare facilities, schools, convenience stores and supermarkets. We work with iconic ...
-
Account Manager, Strategic
1 week ago
Atlassian San Francisco, United StatesOverview: · **Working at Atlassian** · Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any countr ...
-
Enterprise Account Manager
3 weeks ago
Comcast Corporation San Francisco, United StatesComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
-
Accounts Receivable Manager
2 weeks ago
Recology San Francisco, United States**Accounts Receivable Manager #5858** · - Target Salary **$99,620-$117,200-Wage is dependent on experience and geographic location.** · - State **California** · - Department **Accounting & Finance** · - City: · **San Francisco** · - Location: · **1001 - Recology Golden Gate** · - ...
-
Account Manager, Coronary
3 weeks ago
Abbott Laboratories San Francisco, United StatesAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...
-
Corporate Account Manager
2 weeks ago
SoftwareOne San Francisco, United StatesJob Function: Sales The role: · **Job Summary** · A Corporate Account Manager at SoftwareOne is responsible for cultivating and nurturing deep regional client relationships within our mid-market while delivering the best of our software solutions. Today, SoftwareOne defines mid-m ...
-
Account Development Manager
3 weeks ago
PPG San Francisco, United StatesAs an **Account Development Manager**, you will grow new sales through assigned PPG Paints stores, growing both existing business year-over-year, and developing new accounts. You will report to the Regional Manager and work remotely/on the road based in the San Francisco / Bay Ar ...
Account Manager - Brisbane, United States - Expeditors
Description
Company Description"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Job Description
SCOPE OF POSITION
Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).
REPORTING STRUCTURE
Customer Retention and Development Manager
PEER POSITION
District Sales Executive or Global Sales Executive
JOB EXPECTATIONS & KEY RESPONSIBILITIES
Account Managers are responsible to meet regularly with their CRDM/DM to ensure they are on track with meeting AM expectations. Preparation for these meetings includes the following:
QUALIFICATIONS
Expeditors offers excellent benefits
