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Donor Service Representative - Fort Worth, United States - Trinity Broadcasting
Description
Donor Service Representative - Fort Worth, TX
** Donor Service Representative - Fort Worth, TX**
April 23, 2021 **Req ID 1415**
**General Job Summary**
Handle incoming and outgoing communication with TBN partners dealing with inquiries and requests relating to donations, gift offers, network programs, donor files, and other matters
Data entry on multiple software platforms for donor mail, phone calls, email, and website communication from TBN partners around the world
**Requirements & Skills**
Previous high-volume customer service or call center experience
Strong data entry and computer skills in a multi-tasking environment
Excellent telephone etiquette and ability to interact in a warm, friendly, professional manner leaving a positive impression consistent with the Christian ministry of TBN
Fluent in English with excellent written and communication skills Bilingual English/Spanish a significant plus
40 wpm typing, 10-key proficiency
Ability to discreetly handle sensitive and confidential information
Enjoy an open-office, team environment with significant interpersonal interaction
**About TBN**
Trinity Broadcasting Network (TBN) is the leader in faith-based television programming. We combine creativity and data to fulfill our mission of reaching as many people as we can with the life-changing Gospel of Jesus Christ. Headquartered in Orange County, California, we have over 30 24-hour television foreign partner networks reaching every part of the globe. TBN is a workplace committed to creating an environment where people can play a vital role in impacting the world and doing some of the best work of their careers.
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