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    Customer Service Representative - Fort Worth, United States - Performancereview

    Performancereview
    Performancereview Fort Worth, United States

    1 week ago

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    Description

    ** Customer Service Representative**

    Job Title Customer Service Representative Job ID Location Fort Worth, TX 76110 Other Location Description **Customer Service Representative**

    Headquartered in Chicago, our client is a world leader in electronics and metal scrap recycling and non-ferrous export for over 15 years. Their team has over 30 years experience in reusing and recycling metal commodities, and they are known as one of the top five metal exporters in the entire Midwest.

    They are looking for an energetic Customer Service Expert to join their growing business development team. You must have both written and verbal communication skills to maintain client relationships after the initial sales cycle has closed.

    **Responsibilities:**

    Conduct weekly follow ups with established vendors via e-mail and phone

    Process vendor requests for purchase orders, payment updates, and settlement reporting

    Support company business development representatives and executive management

    Update progress tracking reports

    Manage additional vendor accounts when needed

    Multi-tasking on a daily basis

    **Qualifications:**

    Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

    Basic word processing skills are necessary

    Basic spreadsheet manipulation skills necessary

    Basic email skills necessary

    Excellent time management skills and ability to multi-task

    Excellent written and verbal communication skills

    Attention to detail and problem-solving skills

    **Benefits:**

    Our client values their employees time and efforts. Their commitment to your success is enhanced by their competitive compensation of $16-$20 per hour, depending on experience, and an excellent benefits package including Medical, dental, optical, 401K with match, paid vacation, insurance, and much more

    Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

    *Our client is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a persons race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law.*

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